Systems Engineer

THUNDER VALLEY CASINO•Lincoln, CA

About The Position

The Systems Engineer performs technical and skilled duties supporting enterprise, client/server, and desktop computer systems and networks, including online network systems, auxiliary consoles, and peripheral equipment. The role includes server administration, system performance and reliability monitoring, upgrades, and multiple levels of support. It also supports cloud integrations and migrations, Storage Area Networks (SANs), and modern backup technologies to maintain efficient, secure, and resilient infrastructure. All duties must be performed in accordance with Company standards, policies, and procedures, while promoting Thunder Valley Casino Resort’s “ELITE” service mission and AAA Four Diamond service standards.

Requirements

High school diploma or equivalent.
CompTIA Network+ and A+ certifications, or equivalent technical experience.
Microsoft Technology Associate (MTA) certification or equivalent technical ability.
Experience with Windows client and server operating systems, including TCP/IP, Windows 10/11, and Microsoft Office Suite, including Outlook.
Experience with Microsoft Exchange 2010–2019, Microsoft Server 2019 and 2022, Windows Server 2022, Active Directory, and Group Policy Management.
Experience with server hardware, including Cisco UCS, HP ProLiant, and associated technologies.
Experience with VMware and Hyper-V virtualization platforms and their integration with cloud solutions.
Familiarity with Microsoft Azure, AWS, or Google Cloud and services such as IaaS, PaaS, and SaaS.
Experience in systems backup, disaster recovery, and log analysis.
SAN management experience and familiarity with Fibre Channel, iSCSI, or software-defined storage.
Knowledge of enterprise backup technologies and solutions such as Rubrik, Commvault, and cloud-based backup solutions.
Proficiency with Microsoft Server 2019, Microsoft Server 2022, Windows Server 2022 Standard and Datacenter editions, and Windows Admin Center.
Ability to communicate effectively in writing and verbally with Guests, Team Members, and management.
Ability to analyze, interpret, and apply technical information and standards.
Ability to establish and maintain effective, cooperative working relationships.
Ability to perform elementary business math.
Ability to manage multiple tasks with minimal supervision and meet deadlines.
Must be at least 21 years of age.
Must be able to obtain a UAIC Tribal Gaming License.

Nice To Haves

Azure Administrator Associate or equivalent Microsoft certification.
Azure Security Engineer Associate or a similar cloud-platform certification.
AWS Certified Solutions Architect – Associate.
Windows Server 2019/2022 or equivalent certification.

Responsibilities

Practice, support, and promote Thunder Valley Casino Resort’s “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards.
Plan, implement, and support workload and application migrations to cloud platforms, including Microsoft Azure, AWS, and Google Cloud, and ensure smooth hybrid cloud integrations.
Assist with the transition to cloud-native architectures using technologies such as containers, Kubernetes, and serverless computing.
Perform live virtual machine migrations using VMware vMotion and manage related cloud migration strategies.
Manage and support SANs using Fibre Channel and iSCSI technologies.
Integrate software-defined storage, such as VMware vSAN and Microsoft Storage Spaces Direct, into cloud and on-premises environments.
Monitor SAN performance, conduct system backups, and maintain high availability and redundancy for critical systems.
Manage backup solutions for on-premises and cloud environments, including continuous data protection and cloud-based solutions such as Azure Backup and Rubrik.
Test and update disaster recovery plans to support efficient restoration of systems and data after outages or failures.
Integrate backup technologies across systems and document backup configurations.
Resolve complex hardware and software malfunctions in server systems and storage devices.
Provide level 2 or 3 support for software and hardware issues.
Monitor enterprise server applications and performance, including system capacity and utilization.
Document and manage system changes through change management processes, including system diagrams and team procedures.
Collaborate with cross-functional IT teams to implement system updates, patches, and enhancements.
Monitor service levels for systems and infrastructure services.
Perform upgrades, enhancements, and hardware and software performance optimization to ensure system reliability.
Communicate with other IT groups about system changes and potential production impacts.