Systems Engineer, Embedded Solutions

ASSA ABLOY•New Haven, CT

44d•$150,000 - $180,000•Onsite

About The Position

The Systems Engineer is a key contributor to the Systems/Solutions Architect team, supporting the design, integration, validation, and troubleshooting of complex access control systems. The role bridges hardware, firmware, software, manufacturing, and field deployments, with an emphasis on system-level diagnosis, integration issues, and cross-functional collaboration across global teams. The engineer works across customer sites, labs, manufacturing environments, and engineering teams to identify root causes and drive solutions. This is a full-time onsite position in Berlin, CT or New Haven, CT, reporting to the Senior Manager of Embedded Engineering. Travel to customer sites is required as needed.

Requirements

Master’s degree in Electrical Engineering, Computer Engineering, or a related technical field.
Strong background in electronics design, firmware development, or software development, with working knowledge of the other two domains.
For an electronics design background: ability to draw schematics and PCB layouts; select components; consider signal integrity and low-voltage power design; and measure EMI/EMC countermeasures.
For a firmware development background: hands-on embedded firmware development in C/C++, including reading, modifying, debugging, and occasionally developing firmware features; and a solid understanding of RTOS concepts, including task scheduling, inter-task communication, synchronization primitives, timing constraints, and resource management.
For a software development background: strong programming skills with Python or a similar language; experience with API definition and relational database design; and familiarity with SQL query optimization, indexing, data integrity, and debugging.
Experience working across the hardware–firmware–application software boundary and understanding how changes in one domain affect overall system behavior.
Experience with system integration and system-level debugging.
Working knowledge of at least one wired communication protocol, such as TCP/IP or RS-485.
Working knowledge of at least one wireless technology, such as Wi-Fi, IEEE 802.15.4, Zigbee, Bluetooth Low Energy (BLE), or NFC.
Willingness and ability to travel to customer sites as needed.
Strong technical documentation and communication skills.

Nice To Haves

Knowledge of a cybersecurity framework such as NIST.
Experience in the Physical Access Control Systems (PACS) industry, including exposure to electronic locks, door controllers, readers, credentials, gateways/hubs, or integrated access control solutions.
Familiarity with end-to-end access control system architectures, from field devices through controllers, hubs, and backend software.
Experience diagnosing issues in real-world access control deployments, including installation variability, environmental factors, wiring practices, and customer-specific configurations.
Understanding of access control protocols and interfaces used in PACS environments, such as OSDP, Wiegand, RS-485, and TCP/IP.
Experience with multi-vendor or legacy access control systems and resolving interoperability or integration challenges.
Exposure to regulatory, safety, reliability, or security considerations for physical security and access control products.
Experience collaborating with field service, manufacturing, quality, and validation teams within an access control or embedded systems product organization.
Experience working with globally distributed engineering teams.

Responsibilities

Travel to customer sites as needed and work with OEM teams to diagnose system-level issues.
Analyze complex failures spanning hardware, firmware, software, and mechanical domains.
Provide findings and recommendations to internal engineering and product teams.
Reproduce customer-reported issues in-house through structured testing and analysis.
Design and execute system-level test scenarios to isolate root causes and validate fixes.
Document findings for engineering, product management, and quality teams.
Lead or support integration of multi-component systems, including controllers, readers, hubs, sensors, and software applications.
Diagnose and resolve integration issues across wired and wireless interfaces.
Evaluate system behavior across edge cases, scale, and real-world deployment conditions.
Bridge overseas hardware engineers and firmware developers with local Product Management, Customer Support, Design Validation Testing (DVT), and Automated Test Equipment (ATE) teams.
Communicate system-level issues across time zones and disciplines.
Support root cause analysis, corrective actions, and continuous improvement efforts.

Benefits

Annual bonus and eligibility for a discretionary bonus.
Continuous professional development opportunities and an environment that fosters internal growth and mobility.
Competitive compensation and benefits package.
Multiple healthcare options, including medical, dental, vision, and life insurance.
Tuition reimbursement.
401(k) plan with employer contributions and matching, subject to plan eligibility.
Generous holiday schedule, including 13 paid holidays.
Paid time off, including sick and vacation days.
Job-protected leave benefits in accordance with applicable law.
Health and flexible savings accounts, subject to eligibility requirements.
Supplemental life insurance.
Short-term and long-term disability benefits.
Employee pricing on company products and discounts for travel, entertainment, and more.