Systems Engineer - Upgrade Operations

Motorola Solutions•Elgin, IL

About The Position

Motorola Solutions is seeking a Systems Engineer for its upgrade operations team, which upgrades mission-critical digital communication systems for government and public safety customers. The team includes project management, system engineering, and field engineering personnel and works in a high-performance environment with demanding timelines and high customer expectations. Systems are designed around the APCO Project 25 communications standard. The Systems Engineer is responsible for and oversees the technical aspects of assigned projects. Work includes upgrading radio networks and their servers, network equipment, and RF devices; presenting information to customers; and completing system documentation. The role requires customer focus, collaboration across project teams, risk management, and the ability to communicate complex technical topics to non-technical audiences. Travel of up to 50% is required.

Requirements

  • Bachelor's degree in Engineering, Computer Science, Networking, IT, Cybersecurity, or Information Systems.
  • Knowledge or experience in radio communication systems, radio propagation, RF, wireless, or broadband/LTE.
  • Experience and working knowledge of IP networking, network design methodologies, and troubleshooting, including Ethernet, TCP/IP, Layer 2/Layer 3, and MPLS.
  • Experience working with servers and virtualization, including ESXi, KVM, Linux, Windows Server, Active Directory, and Windows Group Policy.
  • Excellent communication skills and ability to present complex topics to non-technical audiences.
  • Ability to lead a project, work as a team player, follow instructions, delegate tasks, and identify and manage project risks.
  • Self-motivated, collaborative, able to provide feedback in writing, and able to maintain focus in a pressured environment.
  • Willingness and ability to travel for business up to 50% of working time.
  • Ability to obtain background clearance as required by government customers.
  • Legal authorization to work indefinitely in the U.S.; employer work permit sponsorship is not available.

Nice To Haves

  • Experience directly working with end-user customers.
  • Knowledge or experience with Juniper, Aviat, Cisco, Nokia/Alcatel, Xtreme, Ceragon, HPE servers, Dell PowerEdge servers, HP Z2 Mini, or HP ZBook laptops.
  • Experience with switching and routing protocols, including OSPF, ISIS, iBGP, eBGP, M-BGP, MPLS RSVP-TE, LDP, and IPSec.
  • Experience with Windows registry, Linux filesystem navigation, and reading or following Bash, PowerShell, and Python scripts.
  • Experience configuring routers, switches, and firewalls.
  • Experience with SSH, SCP, Telnet, Remote Desktop Protocol, and Server Message Block.
  • Experience troubleshooting network connectivity, routing, ACLs, firewall policies, remote login and file-transfer issues, and crashed script execution; familiarity with Wireshark.
  • Certifications such as CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA, or similar.
  • Experience with automation and tools such as Ansible, Bash, PowerShell, or Python.

Responsibilities

  • Take responsibility for and oversee all technical aspects of assigned projects.
  • Upgrade radio networks, including servers, network equipment, and RF devices.
  • Deliver presentations to customers.
  • Complete system documentation.
  • Lead project work, collaborate with project team members, delegate tasks, and identify and manage project risks.
  • Provide written feedback to improve procedures.

Benefits

  • Incentive bonus plans
  • Medical, dental, and vision benefits
  • 401(k) with company match
  • 10 paid holidays
  • Generous paid time off packages
  • Employee stock purchase plan
  • Paid parental and family leave
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