Systems Engineer - (SYSENG-01)
New Freedom's Career•Phoenix, AZ
•Hybrid
About The Position
At New Freedom, technology plays a critical role in supporting our mission of changing lives, strengthening communities, and creating opportunities for successful recovery and reentry. As a Systems Engineer, you'll help build, support, and improve the technology infrastructure that powers our organization and enables our teams to deliver exceptional care and service. We move fast, expect a lot from each other, and show up every day to do meaningful, impactful work. If you’re driven, collaborative, and energized by making a real difference— this is where you belong.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or related field
- Minimum five years of progressively responsible IT experience
- Advanced experience supporting Microsoft 365, Active Directory, and Azure/Entra ID environments
- Experience with identity and access management technologies
- Strong troubleshooting and systems analysis skills across multiple technology platforms
- Experience with scripting or development tools such as PowerShell, Python, JavaScript, or similar technologies
- Familiarity with automation platforms such as Power Automate or Power Apps
- Experience supporting infrastructure, networking, security, and enterprise systems
- Strong communication, project management, and problem-solving skills
- Must be at least 21 years of age
Nice To Haves
- Experience configuring and managing FortiGate firewalls preferred
- Experience supporting UniFi networking environments preferred
- Experience designing and supporting wireless networks within complex facilities preferred
- Experience supporting HIPAA-regulated healthcare or behavioral health environments preferred
- Experience developing internal tools, reporting systems, dashboards, and automation solutions preferred
- Strong SharePoint architecture and solution design experience
Responsibilities
- Serving as a senior escalation point for complex technical issues and system challenges
- Supporting and optimizing Microsoft 365, Azure/Entra ID, SharePoint, Teams, Exchange, and related systems
- Designing, implementing, and maintaining infrastructure, networking, security, and identity management solutions
- Leading technology projects, upgrades, migrations, and system improvement initiatives
- Developing automation, reporting, dashboards, and internal technology solutions
- Supporting cybersecurity, disaster recovery planning, and operational resilience efforts
- Mentoring Systems Support team members and promoting technical best practices
- Maintaining documentation, operational standards, and technical procedures
Benefits
- Competitive pay and strong benefits package
- $0 medical plan option + employer-supported coverage
- 401(k) with match
- Generous paid time off
- Free meals, snacks, drinks, gym access
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What This Job Offers
Job Type
Full-time
Career Level
Senior
