Systems Engineer

Leidos•The Pentagon, VA

3d•Onsite

About The Position

Leidos Digital has an opening for a Systems Engineer supporting the AFNCR IT Services program at the National Military Command Center (NMCC) in the Pentagon, Washington, D.C. The role is responsible for designing, implementing, managing, and monitoring existing and new NMCC systems. The program provides mission-critical information systems support across the Air Force National Capital Region, including Headquarters Air Force, the Air Force District of Washington, the Office of the Secretary of Defense, the Joint Chiefs of Staff, and other Air Force activities. Supported locations include the Pentagon, Joint Base Andrews, Joint Base Anacostia-Bolling, and alternate sites. Working with administrators and engineers, the Systems Engineer resolves issues, implements patches and updates, documents work in the Remedy ticketing system, and reports progress to supervisors and stakeholders. The role involves developing schedules and timelines for leadership review and collaborating with network, multimedia, and telecommunications engineers to design and troubleshoot systems. The successful candidate must communicate technical issues clearly and professionally to non-technical personnel. The position supports NMCC operations through technical planning, design, development, integration, assessment, requirements analysis, risk mitigation, analysis of alternatives, and testing. It also includes translating customer and senior management operations and maintenance needs and future requirements into detailed technical solutions, developing equipment material lists, investigating network faults, managing equipment lifecycles, and implementing DISA Security Technical Implementation Guides and vulnerability patches. Support is required during NMCC core customer hours, Monday through Friday, 6:00 a.m. to 6:00 p.m.

Requirements

Bachelor's degree in Computer Science or a related field and 8+ years of systems engineering experience; additional years of related experience may be accepted in lieu of a degree.
Active Top Secret/SCI security clearance.
CompTIA Security+ certification.
Experience working in large enterprise IT operations environments, including identifying, developing, analyzing, scheduling, and managing IT activities, solutions, risk mitigations, artifacts, and migrations.
Experience implementing DISA STIGs and remediating vulnerabilities in a DoD environment, including use of vulnerability scanning tools such as ACAS.
Experience diagnosing and resolving faults in enterprise networks and systems.
Experience analyzing requirements and translating them into detailed technical designs and solutions.
Ability to support NMCC core customer hours, Monday through Friday, 6:00 a.m. to 6:00 p.m.

Nice To Haves

NMCC experience.
Experience with Linux.
Experience working in a command center or other DoD environment.
Understanding of the Risk Management Framework (RMF) and cybersecurity principles.
Microsoft certifications, particularly server-related.
Experience managing hardware and software lifecycles, including developing Lists of Materials (LOMs) and planning equipment refreshes.
Experience developing project schedules, timelines, and technical documentation for leadership review.
Experience documenting work in an IT service management ticketing system such as Remedy.
Strong written and verbal communication skills, including the ability to brief technical issues to non-technical stakeholders and represent the team in government meetings.

Responsibilities

Support NMCC operations, including technical planning, design, development, integration, assessment, and requirements analysis, as well as near- and long-term capability needs.
Analyze, develop, integrate, and maintain NMCC automation and operations in accordance with community policies and guidance.
Support current and planned solutions and capabilities, including risk mitigation, analysis of alternatives, and testing.
Translate senior management and customer operations and maintenance needs and future requirements into detailed technical solutions.
Represent work centers at scheduled contractor and government meetings.
Support NMCC operations during core customer hours, Monday through Friday, 6:00 a.m. to 6:00 p.m.
Develop Lists of Materials (LOMs) for network equipment.
Investigate and resolve network faults.
Perform equipment lifecycle management.
Implement DISA Security Technical Implementation Guides (STIGs) and vulnerability patches.
Work with administrators and engineers to resolve issues and implement patches and updates.
Document work in the Remedy ticketing system and report progress to supervisors and stakeholders.
Develop schedules and timelines for leadership review.
Collaborate with network, multimedia, and telecommunications engineers to design and troubleshoot systems.
Explain technical issues clearly and professionally to non-technical personnel.