Systems Engineer

Nelson Mullins Riley & Scarborough • Columbia, SC

20d • Onsite

About The Position

Nelson Mullins is seeking a Systems Engineer to provide administrative and technical support to a busy team of corporate legal professionals in its Columbia office. The role supports technology operations across on-premises infrastructure and cloud platforms, as well as technology needs related to office construction and expansion. The Systems Engineer responds to and resolves Help Desk tickets in accordance with established service levels and customer service standards, performs Tier 1 troubleshooting, assists with system and hardware deployment and maintenance, participates in IT projects, maintains documentation, and travels to firm offices as needed.

Requirements

• Associate’s degree in information technology, Computer Science, or a related discipline.
• CompTIA A+ certification.
• Working knowledge of Windows operating systems and basic networking concepts.
• Strong analytical, problem-solving, and organizational skills.
• Effective verbal and written communication skills.
• Ability to lift and move equipment weighing up to 50 pounds.
• Willingness and ability to travel as required.

Nice To Haves

• Cisco CCNA certification.
• Exposure to enterprise server environments, including Windows Server and Active Directory.
• Familiarity with cloud platforms such as Microsoft Azure or Amazon Web Services.
• Experience in a professional service, legal, or corporate IT environment.
• Interest in continued professional growth and development within infrastructure and cloud technologies.

Responsibilities

• Respond to and resolve Help Desk tickets in accordance with established service levels and customer service standards.
• Perform Tier 1 troubleshooting for network, server, workstation, and application-related issues.
• Assist with the installation, configuration, and deployment of new systems and hardware.
• Support routine system maintenance and security patching activities.
• Participate in IT projects, including infrastructure upgrades, cloud initiatives, and office construction or expansion efforts.
• Provide hands-on technical support across on-premises infrastructure, cloud platforms, and construction-related technology needs.
• Maintain accurate documentation of systems, procedures, and troubleshooting processes.
• Travel to firm offices as needed to support technology operations and projects.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree