Systems Engineer V

RIVA Solutions, Inc.
•$135,000 - $160,000

About The Position

RIVA Solutions is seeking a Systems Engineer V to join the NOAA N-Wave program team as the principal subject matter expert for GSA Enterprise Infrastructure Solutions (EIS) and the NiOS telecom inventory platform. The role focuses primarily on EIS service inventory, carrier billing, dispute resolution, funding, and acquisition, while also supporting invoice tracking, contract surveillance, and contract management across N-Wave’s broader telecommunications portfolio. Working with the government Contracting Officer’s Representative (COR) and program, engineering, and financial staff, the Systems Engineer V develops tracking, reporting, and reconciliation solutions that provide visibility into telecommunications inventory, costs, and funding. The position supplies domain expertise, data integrity practices, and tracking capabilities to support program and acquisition decisions. The work contributes to continuity of NOAA services that support warnings, forecasts, and observational data relied upon by other agencies and the public. The successful candidate will also advise NOAA on its next-generation EIS acquisition strategy and the transition from the current contract vehicle as it approaches expiration.

Requirements

  • Bachelor’s degree and 15 or more years of relevant professional experience; additional years of directly relevant experience may substitute for the degree requirement.
  • Demonstrated experience supporting federal telecommunications programs, including GSA EIS and/or Networx.
  • Enterprise-scale experience with telecom inventory management, invoice validation, and billing dispute identification and resolution.
  • Experience managing enterprise-volume telecom inventory across two concurrent contract vehicles during a transition, maintaining alignment between legacy and successor contracts, tracking disconnect and migration status by organization and location, and monitoring billing on both vehicles.
  • Ability to serve as the authoritative subject matter expert for a major contract vehicle or technical domain within a larger program team and advise senior government stakeholders directly.
  • Experience supporting COR or contract oversight functions, including CLIN-level invoice review, funding burn tracking, and exception reporting across multiple concurrent contracts.
  • Experience developing IGCEs, cost models, and pricing analysis in a federal acquisition context.
  • Experience building automated data consolidation, reconciliation, or tracking solutions using scripting, workflow automation platforms, or AI-assisted data analysis.
  • Ability to develop system requirements and current-state process documentation for enterprise system implementations.
  • Strong written and verbal communication skills, including briefing senior management and contracting officials on technical and financial findings.
  • Ability to obtain and maintain a Public Trust / federal background investigation.

Nice To Haves

  • Direct experience supporting NOAA telecommunications, or comparable experience supporting mission-critical federal infrastructure where continuity of service carries life-safety consequences, such as weather warning dissemination, emergency communications, aviation, or public safety networks.
  • Experience supporting an EIS or Networx transition, including Transition Ordering Assistance (TOA).
  • Experience implementing or transitioning to a telecom expense management (TEM) or telecom inventory platform.
  • Hands-on experience with workflow and data automation tools such as Smartsheet, Google Apps Script, AI-assisted analysis tools, MS Access, or SQL-based analysis.
  • Familiarity with cloud data platforms such as BigQuery and their application to large-dataset analysis.
  • Experience developing business cases and RFQ requirements for network service modernization.
  • PMP certification or Six Sigma training.

Responsibilities

  • Serve as the program’s authority on GSA EIS ordering, pricing, billing, and service management.
  • Run and validate recurring reports from the telecom inventory system of record.
  • Advise the COR and program staff on EIS service changes, ordering decisions, pricing validation, and downstream cost and funding impacts.
  • Explain EIS and NiOS processes, constraints, and requirements to team members and stakeholders, and preserve institutional knowledge of pricing history, inventory baselines, and prior acquisition decisions.
  • Partner with the COR to define and build tracking solutions aligned with program workflows and decision-making needs.
  • Design automated data consolidation and reconciliation across fragmented sources using scripting, workflow automation platforms, and AI-assisted analysis.
  • Define validation rules, reconciliation logic, and exception handling for inventory, billing, and funding data.
  • Build user-facing request intake, workflow, and notification solutions to replace email-driven processes with tracked, auditable workflows.
  • Develop dashboards and recurring reports that show stakeholders inventory, cost, and dispute status.
  • Assess data volume and scalability constraints and recommend platform or architecture changes when existing tools cannot meet requirements.
  • Validate carrier invoices and reconcile invoicing against service inventory and NOAA funding lines.
  • Identify, document, and drive resolution of billing disputes with carriers and prime contractors.
  • Build and maintain cost models for rate development, cost recovery, and allocation of telecom costs across NOAA Line Offices.
  • Maintain and simplify invoice tracking across N-Wave telecommunications contracts, consolidating contract oversight data into a current view for the COR.
  • Build exception alerts for CLINs approaching or exceeding funded value and labor categories exceeding allotted hours.
  • Analyze billing accuracy, dispute aging, and resolution performance for program leadership and contracting staff.
  • Support budget formulation and execution with historical cost baselines, annual funding estimates by Line Office, and early identification of projected funding shortfalls.
  • Reconcile billed amounts against amounts calculated from invoiced labor and usage, identifying discrepancies not apparent from invoice totals alone.
  • Develop requirements, Independent Government Cost Estimates (IGCEs), and pricing structures for telecommunications and network service acquisitions.
  • Author and review pricing volumes and contract line item structures, and support evaluation of vendor pricing proposals for cost realism and pricing integrity.
  • Advise the COR and contracting officials on acquisition risk, pricing, and the cost impacts of service decisions.
  • Coordinate across NOAA, prime contractors, and carriers to resolve service, inventory, billing, and funding issues.
  • Advise on NOAA’s next EIS acquisition strategy, including requirements development, pricing structure, and transition approach.
  • Develop cost, traffic, and bid models to quantify outcomes across competing acquisition strategies.
  • Build inventory and pricing baselines to scope, plan, and execute transition from the expiring contract vehicle.
  • Maintain inventory alignment between outgoing and incoming contract vehicles; track disconnect and migration status by Line Office and location, and monitor billing on both vehicles to prevent duplicate, orphaned, or missed charges.
  • Support development of acquisition documentation, including requirements and pricing sections, in coordination with contracting officials.
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