About The Position

At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge. Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers. Our Company has an outstanding track record of success and strives to build long term relationships with our customers. Customer satisfaction is given great emphasis and we strive to build a trusted advisor relationship with every customer. The Motorola Solutions team comprises Sales, Project Management, Systems Engineering and System Technologist personnel working together in a high performance culture, often with demanding cycle times and high customer expectations as we work to deploy mission critical communication systems. Many of these systems are designed around the APCO Project 25 communications standard, often with interfaces to other critical customers' sub-systems. With the growth of data services some of our customers’ mobile wireless networks are being enhanced with connectivity to an LTE infrastructure, leveraging compelling applications and live mobile video, supplementing our traditional core voice and narrow-band data networks.

Requirements

  • Must be a Canadian citizen or permanent resident with the ability to obtain RMCP security clearance as required by government customer
  • Must be fluent in both English and French
  • Experience directly working with end-user customers is essential
  • Excellent communications skills and the ability to present complex topics to nontechnical audiences is essential
  • Bachelor's Degree in Engineering, Computer Science, Information Systems, IT or Networking OR 3-5 years of Engineering or Wireless Communications experience

Nice To Haves

  • Experience/knowledge in radio communication systems, radio propagation, RF, wireless or broadband/LTE highly desirable
  • Experience, good understanding, and working knowledge of IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS) highly desirable
  • Certifications through CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA or similar, highly desirable
  • Previous knowledge and experience working with some or all of Juniper, Aviat, Cisco, Nokia/Alcatel, Xtreme, Ceragon, highly desirable

Responsibilities

  • Lead customer presentations
  • System staging
  • Complete system documentation
  • Live system upgrades
  • Ensuring the integrity of the architecture/design
  • Carrying out field engineering duties during a radio system upgrade cycle
  • Upgrading/deploying various devices which include network gear, Windows-based devices, virtual machines and Motorola proprietary devices
  • Being a customer facing technical resource through the upgrade effort
  • Primarily traveling to customer locations in the Quebec Province of Canada to carry out their duties

Benefits

  • Referral Payment Plan
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