Systems Engineer Specialist II- Contractor

Innovaccer Analytics • Jersey City, NJ

9h

About The Position

We are seeking a contractor to join our team for a 6+ month engagement. We are looking for an experienced Systems Engineer II to join our IT team. This role is responsible for managing and supporting enterprise-level Citrix, Windows, and VMware environments, providing L2/L3 support across a 24x7 operational setup. The ideal candidate will also own end-user lifecycle management and IT service tracking through Jira.

Requirements

• Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
• Hands-on experience with network switching concepts and configurations
• Understanding of LAN/WAN architecture, routing, and basic firewall concepts
• Hands-on experience with Meraki devices and environment
• Full proven knowledge DFS, Terminal Servers, Hyper V, Internet Information Server System Center Operations Manager (SCOM), and file server
• Hands-on experience with Google Workspace and Azure Directory
• Outstanding troubleshooting skills for Window platform
• Full proven knowledge of Citrix XenDesktop 7
• Knowledge of DNS, DHCP, Certificate Authority and RADIUS servers
• The engineer has knowledge about hosted shared desktops, (non) persistent VDI machines

Responsibilities

• Execute end-user onboarding and offboarding processes including account provisioning/de-provisioning, device setup, access management, and license assignment across all platforms
• Manage user lifecycle across AD, Azure AD, Google Workspace, Microsoft, and other enterprise tools ensuring timely access changes per HR triggers
• Track, manage, and update IT service requests using Jira — including ticket Creation, assignment, status updates, sprint tracking, and closure within defined SLAs
• Managing IT infrastructure service requests
• Perform backup of all systems and network devices
• Administering Active Directory services, Windows Utility servers
• Maintain and manage Active Directory environment focusing on GPO driven policies, and user/group management, and potentially cross-domain functionality
• Create accounts, troubleshoot, configure active directory, level 2 & 3 support for help desk.
• Citrix server environment Management and troubleshoot issues
• Experience in Installing, Configuring, troubleshooting and supporting XenDesktop 7
• Support Level -> L2/L3

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed