We are looking for an experienced High-Performance Computing (HPC) Systems Engineer to support complex system design, integration, monitoring, and diagnostics by applying deep understanding of both physical and logical system architectures. This role involves maintaining a comprehensive understanding of the system’s end-to-end physical and logical architecture to effectively apply hardware modeling and diagnostics (HMD) monitoring tools. The engineer will leverage HMD monitoring tools to identify, narrow, and triage system issues, directing detailed problems to the appropriate diagnosticians or vendors for resolution. Developing deep expertise in the HMD product and monitoring architecture to identify gaps, inefficiencies, and opportunities to enhance diagnostic effectiveness is key. Collaboration with developers, analysts, and monitoring tool owners to propose, design, and implement improvements to monitoring solutions, increasing system reliability and operational visibility, is also a core function. The role requires analyzing system logs, metrics, and telemetry—primarily using Splunk—to determine root causes, understand system behavior, and identify anomalous conditions. Interpreting hardware and system performance data, including graphs and trends, to diagnose system behavior and inform troubleshooting activities is essential. Guiding the development of Splunk dashboards, health indicators, and diagnostic scripts to monitor critical data flows, system performance, and failure signatures is expected. The engineer will also review and evaluate relevant technical documentation, ask clarifying questions, and build expertise in hardware design to support accurate and timely system diagnosis. Providing recommendations for testing strategies and developing documentation of issue signatures to enable and accelerate diagnostics development are important aspects of the role. Close collaboration with diagnosis teams and external vendors to troubleshoot complex hardware and system-level issues is required. Tracking issues through resolution using JIRA, validating fixes, and confirming that corrective actions resolve the underlying problems are also key responsibilities.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed