Systems Engineer III

IGT, a Nevada Corporation•Spring Valley, NV

9d•Hybrid

About The Position

The Systems Engineer III is a senior technical leader responsible for the design, implementation, integration, support, and optimization of IGT's enterprise gaming solutions and infrastructure. This role serves as a subject matter expert (SME) across multiple technologies including Windows and Linux operating systems, Microsoft SQL Server, virtualization, networking, cybersecurity, storage platforms, cloud technologies, and containerized environments. Working independently and leading cross-functional teams, the Systems Engineer III provides technical leadership for complex customer implementations, infrastructure modernization initiatives, major software upgrades, and critical production support activities. This role partners closely with customers, project managers, software engineering, product management, and executive stakeholders to ensure successful delivery of highly available, secure, and compliant gaming environments.

Requirements

Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field; or equivalent combination of education and experience.
Minimum 7+ years of experience supporting enterprise infrastructure environments.
Minimum 5+ years of experience leading technical implementations or infrastructure projects.
Advanced experience with Microsoft Windows Server
Advanced experience with Linux Platforms
Advanced experience with Microsoft SQL Server
Strong enterprise networking knowledge, including TCP/IP, subnetting, routing, switching, DNS, DHCP, VLANs, VPNs, firewalls, load balancing, network segmentation, and systematic troubleshooting across data center and WAN environments
Advanced experience with Virtualization platforms
Advanced experience with Infrastructure troubleshooting and root cause analysis
Proven ability to manage complex technical projects and customer engagements.
Strong written, verbal, and presentation skills.
Ability to obtain and maintain gaming licenses and security clearances as required.
Ability to travel up to 20% based on business needs.

Nice To Haves

Windows Server 2016/2019/2022/2025
Red Hat Enterprise Linux, Rocky Linux, Ubuntu, or similar Linux distributions
Microsoft SQL Server
PostgreSQL
MongoDB
SQL High Availability and Disaster Recovery technologies
T-SQL scripting and performance troubleshooting
Replication Technologies
VMware vSphere
Microsoft Hyper-V
Nutanix AHV
SAN and NAS technologies
Ceph or enterprise storage platforms
Cisco, Juniper, Dell, Aruba, Brocade
Firewalls and Network Security Technologies
HAProxy, F5, A10, NGINX, OPNsense
DNS, DHCP, VLANs, routing, switching, and load balancing
PowerShell
Python
Git
CI/CD concepts
Infrastructure as Code principles
Docker / Podman
Kubernetes
Container orchestration platforms
Hybrid cloud infrastructure concepts
Microsoft Azure or AWS experience
ITIL Framework
Change Management
Problem Management
Configuration Management (CMDB)
Microsoft Certified Solutions Expert (MCSE) or equivalent
VMware Certified Professional (VCP)
Cisco CCNA/CCNP
Nutanix Certified Professional (NCP)
Security+
ITIL Foundation or Higher

Responsibilities

Serve as the lead technical resource for complex implementations, upgrades, migrations, and infrastructure modernization projects.
Provide architectural guidance and technical oversight for customer environments.
Lead technical discovery, solution design, capacity planning, and deployment strategies.
Mentor Systems Engineers I and II through knowledge transfer, coaching, and technical leadership
Design, deploy, configure, and support IGT gaming systems and supporting infrastructure.
Lead enterprise-class installations across multiple properties and jurisdictions.
Execute complex upgrades, migrations, consolidations, and platform modernization initiatives.
Ensure deployments meet performance, security, availability, and regulatory requirements.
Provide advanced administration and troubleshooting for Microsoft Windows Server, Linux-based platforms, Microsoft SQL Server, VMware vSphere, Hyper-V, Nutanix AHV, SAN, NAS, and distributed storage platforms, and enterprise networking technologies.
Demonstrate strong enterprise networking knowledge and independently configure, analyze, and troubleshoot routing, switching, TCP/IP, DNS, DHCP, VLANs, VPNs, firewalls, load balancers, network segmentation, and connectivity across data center, WAN, and customer environments.
Support cybersecurity initiatives, security hardening, vulnerability remediation, SSL/TLS implementation, and identity management solutions.
Ensure adherence to gaming regulatory requirements and security standards.
Act as a senior escalation point for critical customer issues and business-impacting incidents.
Develop recommendations to improve system reliability, operational efficiency, and customer satisfaction.
Drive continuous improvement initiatives focused on efficiency, standardization, and quality.
Assist with tool development and AI initiatives to improve work environment.
Serve as a trusted technical advisor for customers and internal stakeholders.
Deliver executive and technical presentations regarding architecture, project status, and operational health.
Participate in pre-sales consultations, technical reviews, and strategic customer initiatives.