Systems Engineer II

Sinch • United States,

1d • $75,000 - $94,000 • Remote

About The Position

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!

Requirements

• Bachelor's Degree in Computer Science (or Telecommunications) or equivalent work experience.
• 3+ years of hands-on experience in system administration.
• 3+ years of hands-on experience in programming/scripting languages such as Perl, PHP, Python, Java, Ruby, C
• 3+ years of hands-on experience in server virtualization solution (KVM/QEMU/Proxmox) and a solid understanding of Linux network stack, DNS, TCP/IP and switching.
• 3+ years of hands-on experience in multi-server platforms and Linux operating system.
• 2+ years of hands-on experience with automation/configuration management tools (Puppet, Salt, Chef, Ansible, etc.)
• Hands on experience with a range of share storage solutions such as CEPH, HPE Nimble Storage or Gluster.
• Experience with container technologies and management platforms (Kubernetes, Docker, Elastic Container Service)
• Experience with RDBMS and NoSQL Database setup, configuration and monitoring (MySQL, PostgreSQL, MongoDB etc.)
• Experience with automating deployments of cloud infrastructure and services.
• Experience with the monitoring tool NMIS, Nagios or Zabbix is a plus.
• Experience and advanced knowledge in Linux monitoring, troubleshooting, and administration.
• Experience with Cisco, Juniper, or Arista device is a plus.
• Knowledge and hands-on experience with Elasticsearch, Logstash, Kibana.
• Advanced troubleshooting, problem analysis, and critical thinking skills.

Nice To Haves

• Experience with the monitoring tool NMIS, Nagios or Zabbix is a plus.
• Experience with Cisco, Juniper, or Arista device is a plus.

Responsibilities

• Design, implement, and maintain virtualized and container-based infrastructure using platforms such as KVM, Proxmox, Docker and VMware.
• Manage Linux clusters, VMs and containers using tools such as SaltStack, Ansible, Chef, Puppet
• Perform day-to-day system administration, maintain all the physical servers and virtual machines and systems.
• Analyze resource utilization and identifying and executing optimization measures.
• Perform software installations and upgrades for the platform and associated systems during industry-standard maintenance windows that start after midnight if needed.
• Perform problem management for permanent resolution of issues and incident reduction, including engaging with vendor’s support as needed.
• Provide documentation for all configurations and changes.
• Direct involvement with 24/7/365 production environment.
• Oversee enterprise monitoring tools to proactively identify bottlenecks and ensure 24x7 service continuity.
• Monitor the platforms across infrastructure, applications, and networks.
• Develop and maintain robust scripts in Perl, Bash Script, Python, and PHP to automate system deployments, health checks, and routine administrative tasks.
• Perform regular system upgrades, patching, and auditing of both virtual and physical host environments. Demonstrate good Linux system security practices.
• Design, develop, and maintain enterprise-level and custom monitoring tools using Perl, Bash Script, JavaScript, Python, and PHP.
• Implement monitoring platforms across infrastructure, applications, and networks.
• Implement security measures, manage backups, and maintain disaster recovery strategies to safeguard data integrity.

Benefits

• Comprehensive market competitive medical, dental, and vision plans.
• Variety of supplemental plans.
• Access to telehealth for all participants.
• Free virtual counselling resources through our global Employee Assistance Program.
• Roth and Pre-tax 401(k) options including an employer match.
• Generous paid time off program.
• Paid parental leave and family planning support.
• Flexible remote work offerings.
• Paid time off to support a volunteer program of your choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree