Systems Engineer II

ExtraHopSeattle, WA
Hybrid

About The Position

At ExtraHop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and keep operations running. Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive. If this sounds like a place you’d like to spend the next chapter of your career, we’d love to hear from you. Position Summary We’re looking for a Systems Engineer II interested in building and operating infrastructure for delivering great software and high performance hardware appliances. We offer an engaging and innovative environment in which people are encouraged and supported to collaborate on industry-leading technology with a world-class engineering team, while they develop and enrich their individual growth. Team members are encouraged to use creativity, intellectual curiosity, and a sense of humor to create solutions to difficult problems. We believe in actively investing in a diverse engineering organization and are seeking highly talented systems engineers from all backgrounds. Are you as passionate as we are about positive culture and amazing technology? If so, we can’t wait to chat with you.

Requirements

  • Experience building, upgrading troubleshooting servers and hardware components.
  • 1+ years of experience with enterprise network interconnect.
  • 2+ years experience with Linux operating systems and enterprise server hardware.
  • Experience with one or more virtualization infrastructures, e.g. VMware, KVM.
  • Knowledge of networking and application protocols - e.g., TCP/IP, HTTP, DNS, LDAP, TLS/SSL.
  • Direct experience with Git version control systems and hosting platforms (GitLab, GitHub).
  • Exposure to infrastructure and configuration management tools such as Jenkins, Terraform, Ansible, Puppet, or Chef.
  • Security-oriented mindset in all operational matters.
  • Require on-premise work 4 days each week at our Corporate office in Seattle.
  • Must be able to safely lift and transport materials or equipment weighing up to 35 pounds as part of routine job duties.
  • This role requires the ability to regularly travel between our headquarters and our datacenter located in Kent, WA.
  • A valid driver’s license and reliable transportation are required.

Nice To Haves

  • 1+ years of experience in a datacenter or colocation facility.
  • Certifications: A+, Security +, CCNA, etc.
  • Scripting skills on Unix/Linux platforms; Python and bash preferred.
  • History of working with CI/CD build pipelines.
  • Cloud virtualization platform experience, such as AWS EC2/EKS, Azure, or GCE/GKE.
  • Practical knowledge of building and using containers - e.g., Docker, containers.
  • Experience working with container orchestration such as Kubernetes, Mesos, Docker Swarm.
  • Experience building, upgrading troubleshooting servers and hardware components.

Responsibilities

  • Install, maintain, and manage hardware and networking infrastructure for the software engineering team.
  • Validate and research future hardware product decisions.
  • Work closely with software, quality, and release engineers to ensure software is built, tested, and deployed correctly and consistently.
  • Manage all engineering code repositories, including branching, backup, access and creation.
  • Ensure 24x7 availability and responsiveness of services and infrastructure - including networking infrastructure, cloud environments, security tools, web applications, and third party tools.
  • Participate in on-call rotation
  • Other duties as assigned

Benefits

  • Health, Dental, and Vision Benefits
  • Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
  • Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
  • FSA and Dependent Care Accounts + EAP, where applicable
  • Educational Reimbursement
  • 401k with Employer Match or Pension where applicable
  • Pet Insurance (US Only)
  • Parental Leave (US Only)
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