Systems Engineer II (Cisco ISE & Wireless)

Moffitt Cancer Center•Tampa, FL

About The Position

The Systems Engineer II provides daily support for the design, configuration, implementation, and maintenance of Moffitt’s systems and related infrastructure technology used by Research, Business, and Clinical communities. The role focuses on one or more infrastructure areas, including Storage/Backup, Virtualization, Server/OS, Purpose-Built Appliances/Applications, End-User Computing, and LAN/WAN/WLAN. The preferred candidate has Cisco ISE and wireless experience. The engineer helps maintain optimal performance across production infrastructure, establishes technical standards and operational procedures, and performs root cause analysis after critical incidents. The position also contributes to technical road maps, designs, testing plans, implementation, documentation, system maintenance, monitoring, disaster recovery, business continuity, and problem resolution. Collaboration, knowledge transfer, and mentoring are part of the role.

Requirements

  • Bachelor’s degree in Information Systems, Computer Science, Healthcare, or a related field, plus at least five years of experience in systems/infrastructure engineering or technical infrastructure support; alternatively, an associate degree plus nine total years of relevant technology experience, or a high school diploma plus ten total years of relevant technology experience.
  • Proficiency in systems/infrastructure engineering or technical infrastructure support involving storage, virtualization, LAN/WAN, end-user computing, and/or server/OS platform administration.
  • Demonstrated proficiency in at least two of the following areas: SAN/NAS management, especially EMC; backup, archive, and disaster recovery; Microsoft, Unix, Linux, or Cisco IOS systems engineering; Microsoft SCCM, Active Directory group policies, and desktop engineering; VMware or Citrix virtualization; Citrix XenApp/XenDesktop; Citrix NetScaler or load balancing; LAN/WAN/SDN; wireless technologies and mobile presence; cybersecurity, including Cisco ISE/NAC and Palo Alto NGFWs; system automation, advanced scripting, and enterprise monitoring tools; cloud environments; or enterprise DNS/DHCP management.

Nice To Haves

  • Cisco ISE experience.
  • Wireless experience.

Responsibilities

  • Implement solutions based on business requirements and IT strategies, and address gaps and pain points in existing systems.
  • Provide system maintenance, monitoring, architecture, disaster recovery, business continuity, and problem resolution in applicable infrastructure areas.
  • Participate in developing technical road maps, designs, and testing plans for new technology and changes to existing systems before production deployment.
  • Execute technical road maps, designs, testing plans, and implementations for new and changed infrastructure and end-user computing systems.
  • Create documentation to support information technology operations.
  • Collaborate with System Administrators, Senior Systems Administrators, and junior Engineers to configure and install new systems.
  • Conduct knowledge-transfer sessions and mentor System Administrators, Senior Systems Administrators, and junior Engineers.
  • Help maintain optimal production infrastructure performance, establish technical standards and operational procedures, and conduct root cause analysis after critical incidents.
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