Systems Engineer II - API manufacturing
Novo Nordisk•Petersburg, VA
•Onsite
About The Position
For more than 100 years, Novo Nordisk has been tackling the unmet medical needs of people living with serious chronic diseases, such as diabetes & obesity. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world. Our new Petersburg, Virginia site marks a strategic move to advance our capabilities in Emerging Technologies (ET) within Chemical API development and production. The highly experienced site is designed to strengthen and accelerate our Small Molecule (SMOL) strategy while amplifying our operational capacity. This is to safeguard and support ET´s SMOL projects in the coming years, aligning with our vision and strengthening our potential for growth and innovation.
Requirements
- Bachelor's Degree in Computer Science, Information Technology or related field from an accredited university required
- May consider an Associate’s degree in Computer Science, Information Technology or related field from an accredited college and seven (7) years of experience implementing & administering networks in a medium-to-large enterprise environment and supporting Windows based virtual servers
- May consider a High School Diploma or GED with a minimum of nine (9) years of experience implementing & administering networks in a medium-to-large enterprise environment and supporting Windows based virtual servers
- Minimum of five (5) years of experience implementing & administering networks in a medium to large enterprise environment required
- Minimum of five (5) years of experience supporting Windows based virtual servers required
- Minimum of two (2) years of experience in support of production operations preferred
- Experience supporting IT network infrastructure, preferably Cisco equipment required
- Specific knowledge of networking principles & concepts required
- Excellent organizational & planning skills, customer service skills & problem-solving skills
Nice To Haves
- Certification in a networking infrastructure discipline (e.g., CCENT, Network +)
- Experience supporting Windows based virtual servers
- Experience in pharmaceutical, biotech, food, cosmetic, beverage or relevant work
- Certification in a networking infrastructure discipline (e.g., CCENT, Network +)
- Experience with SAP
- Knowledge of Microsoft Office
- Experience with VMWare
Responsibilities
- Install, troubleshoot, diagnose & resolve issues with IT network devices (switches, routers, firewalls, WAPs, etc.) & infrastructure systems (Monitoring Tools, Network Management systems, etc.)
- Hands-on with hardware & software including server room & patch room build outs
- Operate infrastructure networks equipment/systems under FDA regulations & guidelines as they relate to computer-based information & automation systems
- Provide tier 1-2 IT network support, including after-hours
- Provide tier 1-2 server administration/support for onsite virtual servers
- Provide tier 1 support of site ERP system, SAP, including iDOC monitoring, analysis, & resolution
- Liaison between Site end users & HQ end user support for site ERP system, SAP
- Provide ad-hoc production support & after-hours support to the site for IT related issues
- Inventory control of patch cables, video cables, peripherals & other IT items
- Maintain network/infrastructure documentation in accordance with corporate requirements
- Support backup/restore processes for manufacturing systems
- Interact with equipment & service vendors for troubleshooting, installation, improving reliability &/or efficiency purposes
- Perform life-cycle system management tasks in conjunction with corporate IT teams for network & infrastructure systems
- Participate in corporate infrastructure guidance groups
- Provide superior customer service
- Identify, report & may recommend corrective action for any unsafe conditions to a supervisor, or department manager
- Adhere to safety procedures including, but not limited to wearing product specific Personal Protective Equipment (PPE) requirements, safety glasses, lock out, confine space & other company policies & procedures
- Follow all cGMPs & ensures that product is manufactured according to procedure & current Good Manufacturing Practices
- Maintain training readiness
- Follow all safety and environmental requirements in the performance of duties
- Other duties as assigned
Benefits
- Leading pay and annual performance bonus for all positions
- Generous paid time off
- 14 paid holidays
- Health Insurance, Dental Insurance, Vision Insurance – effective day one
- Guaranteed 8% 401K contribution plus individual company match option
- Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave
- Free access to Novo Nordisk-marketed pharmaceutical products
- Tuition Assistance
- Life & Disability Insurance
- Employee Referral Awards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
