Systems Engineer I

MAX Credit Union • Montgomery, AL

2d

About The Position

This role is responsible for configuring, installing, upgrading, and maintaining physical and virtual server systems and related infrastructure. The Systems Engineer I will administer and monitor enterprise-level systems for performance, availability, and security, and perform advanced troubleshooting and root cause analysis to resolve complex technical issues. The position also involves managing and validating backup and disaster recovery processes to ensure business continuity, collaborating with cross-functional teams and vendors, and maintaining documentation. Additionally, the role ensures compliance with internal standards and industry best practices, participates in capacity planning and performance tuning, and provides mentorship to junior team members. A key aspect of this role is continuously seeking opportunities to improve system reliability, automation, and operational efficiency, while maintaining a member-first mindset and upholding core values.

Requirements

• Experience with physical and virtual server systems and related infrastructure.
• Experience administering and monitoring enterprise-level systems.
• Experience with advanced troubleshooting and root cause analysis.
• Experience managing and validating backup and disaster recovery processes.
• Ability to collaborate with cross-functional teams and vendors.
• Ability to maintain documentation for system configurations, procedures, and change management.
• Knowledge of internal standards and industry best practices.
• Experience with capacity planning and performance tuning.
• Ability to provide mentorship and technical guidance.
• Focus on improving system reliability, automation, and operational efficiency.
• Member first mindset.
• Upholds core values and builds team member and customer relationships.
• Completes all training as required.

Responsibilities

• Configures, installs, upgrades, and maintains physical and virtual server systems and related infrastructure.
• Administers and monitors enterprise-level systems for performance, availability, and security.
• Performs advanced troubleshooting and root cause analysis to resolve complex technical issues.
• Manages and validates backup and disaster recovery processes, ensuring business continuity.
• Collaborates with cross-functional teams and vendors to support project implementation and system integration.
• Maintains documentation for system configurations, procedures, and change management.
• Ensures compliance with internal standards and industry best practices.
• Participates in capacity planning and performance tuning to support scalability and efficiency.
• Provides mentorship and technical guidance to junior team members when needed.
• Continuously seeks opportunities to improve system reliability, automation, and operational efficiency.
• Maintains a member first mindset.
• Upholds core values and builds team member and customer relationships.
• Completes all training as required.
• Performs other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed