Systems Engineer I

PlayStation Global • Bellevue, WA

12d • Hybrid

About The Position

Sony Interactive Entertainment LLC seeks a Systems Engineer I in Bellevue, WA to drive the strategic vision and management of Jira and Confluence ensuring alignment with business objectives and operational efficiency.

Requirements

• Master’s degree in Information Systems, or related field or equivalent
• Two (2) years of experience designing custom JIRA workflow to automate provisioning, building, and deploying servers and applications
• Two (2) years of experience maintaining, administering, enhancing, and integrating JIRA and Confluence
• Two (2) years of experience developing medium to complex JIRA workflows including project workflows, screen schemes, permission schemes, and notification schemes in JIRA
• Two (2) years of experience creating JIRA projects, queries and reports, JIRA templates, custom issues and workflows, custom forms and attributes
• Two (2) years of experience troubleshooting and addressing issues arising with Confluence
• Two (2) years of experience maintaining and improving user access to Confluence
• Two (2) years of experience reviewing and approving global changes to Jira and Confluence to maintain system stability
• Two (2) years of experience recommending best practices and standardization in implementing and leveraging processes within the Atlassian Suite
• Two (2) years of experience discovering, scoping and implementing Jira and Confluence workflows that meet business needs
• Two (2) years of experience researching and recommending Atlassian products, plug-ins, and roadmap features for future enhancements to support business objective
• Utilizing Atlassian JIRA and Confluence, REST Services, VB Script, Java, JavaScript, Groovy, SQL, Python, Agile Kanban/Scrum, Networking, DNS, Database, Web Proxies, Active Directory, and Web APIs

Responsibilities

• Designing custom JIRA workflow to automate provisioning, building, and deploying servers and applications
• Maintaining, administering, enhancing, and integrating JIRA and Confluence
• Developing medium to complex JIRA workflows including project workflows, screen schemes, permission schemes, and notification schemes in JIRA
• Creating JIRA projects, queries and reports, JIRA templates, custom issues and workflows, custom forms and attributes
• Troubleshooting and addressing issues arising with Confluence
• Maintaining and improving user access to Confluence
• Reviewing and approving global changes to Jira and Confluence to maintain system stability
• Recommending best practices and standardization in implementing and leveraging processes within the Atlassian Suite
• Discovering, scoping and implementing Jira and Confluence workflows that meet business needs
• Researching and recommending Atlassian products, plug-ins, and roadmap features for future enhancements to support business objective

Benefits

• Background checks at the offer stage for all new employees (which may include criminal background checks for some roles)
• Processing of personal information to support background checks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level