Systems Engineer - Controls Fleet, Data Center Capacity Delivery, Controls Fleet

Amazon • Seattle, WA

1d • Onsite

About The Position

AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure, ensuring customers have continuous access to the innovation they rely on. This role is part of the Controls Fleet team, which supports critical Amazon infrastructure services and powers the infrastructure behind e-commerce and cloud computing environments. The team operates and engineers systems on a massive scale, gaining experience in managing and supporting critical infrastructure. The ideal candidate will be innovative, possess excellent problem-solving and analytical skills, and thrive in a fast-paced environment with a keen attention to detail and the ability to solve problems at their root. The Controls Fleet Operations team services customers globally, requiring the ability to manage multiple tasks and adapt to different challenges.

Requirements

• Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience
• Experience working with Linux
• Knowledge of TCP/IP and networking protocols such as HTTP and DNS
• 5+ years of building scripts, tooling, and automation for large-scale computing environments experience
• Experience troubleshooting and debugging technical systems, or experience in technical support and experience with virtualization (Hypervisors, VMware, Xen)
• 5+ years of experience deploying, managing, and supporting large-scale Windows Server environments (500+ servers), including OS lifecycle management, patch compliance, and fleet-wide standardization across geographically distributed data center infrastructure.
• Expert understanding of Windows tools such as Active Directory, Group Policy, DNS, Hyper-V, Windows Failover Clustering, and Microsoft Endpoint Configuration Manager (ECM) or AWS Systems Manager.
• Proficiency in PowerShell, or a similar scripting language, and windows automation.
• Solid foundation in networking principles and hands-on experience with hardware troubleshooting and system building.

Nice To Haves

• Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security
• Experience working in 24/7 production environment
• Experience using AWS services
• 5+ years experience with virtualization (Hypervisors, VMware, or Xen) and supporting the underlying hardware components
• Demonstrated experience managing and maintaining a large-scale Windows Server fleet across geographically distributed environments, leveraging enterprise-level configuration management and automation tooling such as Enterprise Configuration Management (ECM), AWS Systems Manager, or equivalent platforms to drive patching compliance, system standardization, and operational efficiency at scale.

Responsibilities

• Design, build, and support extensive Windows server environments.
• Implement and manage enterprise-scale tooling, such as Microsoft Endpoint Configuration Manager (ECM) or AWS Systems Manager, for a large Windows fleet.
• Develop and implement best practices for automating tasks and scripting in large server environments.
• Utilize creativity and analytical skills to solve complex problems and implement innovative solutions.
• Quickly adjust to changing priorities and manage multiple tasks efficiently.
• Diagnose and resolve hardware issues, with hands-on experience in system building.
• Create scripts and automation tasks applicable to a global server fleet.
• Participate in a 24x7 on call rotation that supports global customers.
• Ability to travel domestically and internationally up to 10% of the time.

Benefits

• sign-on payments
• restricted stock units (RSUs)
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree