SYSTEMS ENGINEER / ARCHITECT

REDCOM Laboratories, Inc.•Victor, NY

1d•$110,000 - $165,000•Hybrid

About The Position

REDCOM Laboratories is seeking a versatile design engineer to collaboratively guide the design and evolution of its software and hardware products. The role refines customer and operational requirements into effective designs and ensures products meet the performance, reliability, security, interoperability, and compliance requirements of mission-critical environments. The Systems Engineer / Architect works with software and hardware engineering, product owners, program management, development partners, and other stakeholders throughout the product development lifecycle. The position is open to a junior or senior candidate. Knowledge of real-time communication systems design, secure IP networking, zero-trust architectures, and the Modular Open Systems Approach (MOSA) is highly desirable. This is a hybrid, office-based position in Victor, New York, typically requiring one to three days in the office weekly. It may require occasional extended work hours to meet project or customer goals and minimal travel (under 15%). The employee works at a computer workstation for extended periods and needs hearing, visual acuity, and manual dexterity. Travel and lifting requirements are limited, and lifting would be rare. The position has no direct reports, but it carries broad authority to collaborate with people working on project deadlines and deliverables.

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related discipline.
Proven experience in design engineering and multidisciplinary product development teams.
Demonstrated understanding of systems architecture concepts for complex software and embedded products.
Demonstrated high-level knowledge of software design, interface design, platform integration, networking, and security principles.
Excellent listening, critical thinking, problem-solving, and attention-to-detail skills.
Excellent written and verbal communication skills, including the ability to explain complex technical concepts in plain language to technical and non-technical stakeholders.

Nice To Haves

Experience in systems requirement development.
Experience in real-time communications system design and implementation.
Familiarity with VoIP/RoIP/video/chat communications protocols and technologies such as SIP, RTP, and XMPP.
Familiarity with secure communications protocols and standards, including zero-trust security models and commercial cryptography.
Familiarity with Model-Based Systems Engineering (MBSE) tools and methodologies.
Awareness of Modular Open Systems Architecture standards such as Sensor Open Systems Architecture (SOSA) or similar open standards.
Experience in defense, public safety, or other mission-critical environments.
Active Secret Clearance verifiable through DISS, or ability to obtain Secret Clearance through REDCOM sponsorship.
Knowledge of real-time communication systems design, secure IP networking, zero-trust architectures, and the Modular Open Systems Approach (MOSA).

Responsibilities

Gather and analyze requirements from internal and external stakeholders, including standards documents, and turn them into actionable system specifications.
Evaluate design approaches and tradeoffs involving usability, performance, interoperability, scalability, reliability, security, maintainability, and cost; identify technical risks and architectural constraints; and research technologies and solutions as needed.
Collaboratively design and document system architectures integrating hardware, software, system interfaces, and user interface components; define new system interfaces as needed.
Apply engineering principles and critical thinking to ensure functional and performance targets are achievable.
Ensure designs comply with relevant industry, quality, reliability, regulatory, and cybersecurity standards.
Provide technical guidance and facilitate collaboration across internal and external multidisciplinary teams during design, software and hardware integration, validation, and commercialization.
Serve as a technical point of contact and subject matter expert for customers and stakeholders on system requirements and design; participate in customer and program technical reviews and provide architectural insight and recommendations.
Represent REDCOM in technical consortia and standards bodies.
Develop and review system overviews, design justifications, validation plans, interface specifications, diagrams, and other technical documentation; communicate technical details clearly to diverse audiences.
Participate in design reviews, risk assessments, and troubleshooting; help diagnose and resolve system-level issues throughout product development and deployment.
Drive continuous improvement and product and process innovation by monitoring business needs, industry trends, and emerging technologies.