Systems Engineer 1- Commvault

Arctiq • Duluth, GA

3d

About The Position

The Systems Engineer I supports the implementation and delivery of managed services projects focused on data protection, backup, and disaster recovery. This role works closely with senior engineers, project managers, and customer success teams to configure and deploy customer solutions using Commvault, Metallic, Zerto technologies, and more. The Systems Engineer I will participate in customer-facing project meetings, perform hands-on hardware and software configuration, and ensure smooth integration across systems.

Requirements

• 1–3 years of experience in systems or backup administration, preferably in a Managed Services or Service Provider environment.
• Foundational knowledge of Commvault, Cohesity, Metallic, Zerto, or similar data protection platforms.
• Familiarity with Windows Server, VMware, network fundamentals, and storage systems.
• Ability to lift and install physical hardware (up to 50 lbs).
• Excellent communication skills for both technical and non-technical audiences.
• Strong troubleshooting and documentation skills.

Nice To Haves

• Commvault Certified Professional, Zerto Certified Associate (ZCA), or relevant vendor training.

Responsibilities

• Assist in the setup, configuration, and maintenance of data protection platforms including Commvault, Metallic, Zerto, and more.
• Support project-based implementations, following technical design documentation and collaborating with internal engineering and delivery teams.
• Participate in customer meetings to gather requirements, provide updates, and ensure alignment on technical delivery.
• Perform hardware installations including racking, cabling, and setup of media agent servers and storage components.
• Work cross-functionally with Network, Systems, and Project teams to ensure seamless service delivery for managed customers.
• Document configurations, installation steps, and project deliverables within Confluence or designated repositories.
• Maintain awareness of best practices in backup, recovery, and data management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed