System Development Engineering Manager

Sherwin-Williams • Cleveland, OH

20h • $130,507 - $169,667 • Onsite

About The Position

The Systems Development Engineering Manager develops, modifies, and executes policies to ensure the organization’s software applications are effective, efficient, and provide a seamless end-user experience. The role translates and drives strategy for larger software development projects, contributing to the organization’s strategic vision and guiding projects through the development lifecycle. It leads teams responsible for designing, developing, troubleshooting, and maintaining IT systems infrastructure, including servers, networks, storage systems, and software components, and establishes related objectives, policies, and procedures. The manager frequently advises teams on moderately complex matters involving the development, integration, and implementation of web-centric application components.

This is an onsite position at Sherwin-Williams’ Cleveland Headquarters and is not eligible for work authorization sponsorship. The role includes approximately 10% travel and is eligible for a performance-based bonus. It involves contact with employees and access to confidential, proprietary, or valuable information; the Company has determined that criminal-history review is necessary. Applicants must be at least 18 years old.

Requirements

• Bachelor’s degree or higher in Information Technology, or at least 10 years of IT experience in lieu of a degree.
• At least 7 years of IT experience.
• At least 3 years of experience managing direct reports.
• At least 7 years of software engineering or application development experience, including leading small- to mid-sized teams.
• Experience managing hybrid onshore and offshore teams, including workload balancing, delivery oversight, and performance management.
• Experience supporting Supply Chain Planning and Purchasing systems in an enterprise environment.
• Ability to work in a hands-on leadership role, contributing 30–40% of the time to architecture, design reviews, and complex troubleshooting.
• Experience owning and operating within a 24/7 production support model, including incident triage, escalation, and resolution.
• Ability to balance business enhancements, technical debt remediation, and production support.
• Experience leading or contributing to application modernization or transformation initiatives.
• Strong stakeholder communication skills and experience partnering across business and IT functions.
• Strong PL/SQL development expertise, including performance tuning and optimization.
• Working experience with Oracle APEX for application development and support.
• Experience with REST API integrations and distributed application ecosystems.
• Understanding of integration patterns, including custom integration layers and data orchestration.
• Working knowledge of Windows Server environments supporting enterprise applications.
• Familiarity with SDLC and Agile delivery practices.
• Experience with version control tools such as Git and structured release processes.
• Must be at least 18 years old.

Nice To Haves

• At least 7 years of software engineering experience with progression into leadership roles.
• Direct experience with Blue Yonder (JDA) platforms, including configuration, support, upgrades, or migration.
• Techno-functional understanding of Oracle Fusion SCM modules, including Purchasing, Inventory, and Supply Planning.
• Experience leading or contributing to on-premises-to-cloud migrations, particularly in supply chain or ERP ecosystems.
• Experience driving integration modernization toward API-first or cloud-native architectures.
• Familiarity with ITIL-based service management practices.
• Track record of improving system stability, support efficiency, and platform scalability.
• Experience with integration platforms such as IBM MQ or Azure Integration Services.
• Familiarity with Oracle Cloud, Azure, or AWS and cloud-native design principles.
• Exposure to CI/CD pipelines, DevOps practices, and automated deployments.
• Experience supporting large-scale enterprise data environments and performance optimization.
• Understanding of API security, authentication mechanisms, and integration governance.

Responsibilities

• Make tactical decisions and handle unforeseen issues.
• Manage activities across two or more disciplines or a department, overseeing experienced professionals and potentially subordinate managers.
• Advise teams on moderately complex matters.
• Support talent strategy through hiring, onboarding, learning and development, performance management, succession planning, engagement, recognition, and inclusion, diversity, and equity practices.
• Foster a work environment that encourages integrity and respect.
• Set employee objectives and expectations, monitor and evaluate performance, provide feedback and mentorship, and support career development.
• Establish operational objectives, policies, procedures, and work plans, and delegate assignments.
• Develop, modify, and execute company policies affecting immediate operations and potentially the wider company.
• Manage the department budget.
• Analyze complex, ambiguously defined issues using conceptual thinking and knowledge of organizational objectives; select methods, techniques, and evaluation criteria to achieve results.
• Drive the strategy and success of larger projects contributing to multiple organizational areas.
• Interact with lower and senior management on matters involving multiple functional areas, departments, or customers.
• Use subject-matter knowledge to influence stakeholders toward desired departmental outcomes.
• Lead software engineering and application development teams, including hybrid onshore and offshore teams, balancing workload and overseeing delivery and performance.
• Contribute hands-on to architecture, design reviews, and complex troubleshooting.
• Own and operate within a 24/7 production support model, including incident triage, escalation, and resolution.
• Balance business enhancements, technical debt remediation, and production support.
• Lead or contribute to application modernization, transformation, and integration initiatives.
• Support Supply Chain Planning and Purchasing systems in an enterprise environment.
• Develop and optimize PL/SQL, and develop and support applications using Oracle APEX.
• Support REST API integrations and distributed application ecosystems, including integration layers and data orchestration.
• Support enterprise applications in Windows Server environments and follow SDLC, Agile delivery, version control, and structured release practices.

Benefits

• Performance-based bonus, subject to the terms of applicable Company plans.
• The Company describes a range of benefits related to health care, retirement, well-being, and commuting; eligibility and specific offerings are referenced at the Company benefits website.
• Learning, development, and career growth opportunities.
• Inclusive team and community connection.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager