Systems Development Engineer II

Jamf

3d•$93,700 - $169,840•Remote

About The Position

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. In this role the Systems Development Engineer II at Jamf is responsible for automation and development of our backend infrastructure that powers the Jamf Cloud that our customers rely on to manage Apple devices in their organizations. This includes providing the internal infrastructure that our Software Development Engineers use to build and deploy Jamf products in the Cloud. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter.

Requirements

Minimum of 2 year experience in one or more of (Required): Continuous Integration Tools and Techniques (e.g. Jenkins, Bamboo, Github Actions)
Minimum of 2 year experience in one or more of (Required): Configuration management and deployment tools (e.g. Ansible, Chef, Puppet).
Minimum of 2 year experience in one or more of (Required): Systems Administration or similar role focused on performance analysis, capacity planning, and forecasting.
Minimum of 2 year experience as a power user of various operating systems (e.g. Linux, Windows, Mac) (Required).
Minimum of 2 year experience in a current programming language (e.g. Python, Golang) (Required)
Minimum of 2 year experience using Source Control Management tools (e.g. Git, Subversion) (Required).
Participation in ongoing security training is mandatory
Established security protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches
Acknowledging the Jamf Code of Conduct, where applicable security and privacy policies can be found, is a requirement of all roles at Jamf
This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen located physically in the U.S., and therefore any employment offer will be contingent upon verification of both of these requirements. Applicants who are not U.S. citizens or who are located outside of the U.S. are strongly encouraged to apply for other positions at Jamf, which is an equal-opportunity employer.

Nice To Haves

Minimum of 2 year experience using issue tracking software (e.g. JIRA) (Preferred).
Experience developing enterprise grade software with understanding of the software development life cycle (Preferred).
Experience with infrastructure as code techniques (e.g. Terraform, CloudFormation) (Preferred)
Experience in enterprise security and hardening best practices (Preferred).
Experience building and maintaining cloud native services (e.g. Amazon Web Services, Azure, GCP) (Preferred)
Experience working with monitoring and logging tools (e.g. LogicMonitor, Sumologic, ELK) (Preferred)
Experience with containerization concepts and Kubernetes (Preferred)
Experience working with structured databases (e.g. MySQL, DynamoDB) (Preferred)
Hands-on experience with AI-driven coding assistants like GitHub Copilot, Cursor, others to enhance development productivity.
4 year / Bachelor's Degree (Preferred)
A combination of relevant experience and education may be considered.
Certificates commonly held by those in the role include one or more of: LPIC-1, LPIC-2, LPIC-3, RHCE (RedHat Certified Engineer), AWS Solutions Architect Associate, AWS Certified Developer Associate, AWS Certified SysOps Associate. (Preferred)

Responsibilities

Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization
Ensure security best practices are identified and integrated into system designs and configuration
Assist in evaluating, planning, configuration, and implementation of new software services
Develop custom tools and automation through programming and scripting.
Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed
Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing
Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for
Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows
Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams
Create and maintain technical documentation
Performs other duties as required and completes all job functions as per departmental policies and procedures