Systems Design Engineer

Corning • Charlotte, NC

9d • $84,658 - $116,406

About The Position

The Systems Design Engineer works directly with Sales, Marketing, Customer Care, and other commercial functions to support external customers by designing passive optical networks and generating associated bills of material (BOMs) for Fiber-to-the-Home networks. The role may also develop solutions for Multi-Dwelling-Units (MDUs), Fiber-to-the-Business (FTTB), and other Access Networks.

The engineer uses knowledge of products and product suites to develop optimized network solutions that meet customer requirements while supporting corporate financial and strategic objectives. The role involves working with commercial representatives and customers to present solutions, provide training, address technical issues, and manage communications throughout the design process. Designs may use established, newly released, or modified products, and may require multiple iterations. The position is part of a peer team with shared and individually assigned responsibilities. Special projects may require additional travel or working alongside external customers.

Requirements

• Four-year degree in an engineering discipline; Mechanical or Electrical Engineering preferred.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to meet stringent deadlines, work in a fast-paced, multitasking environment, and manage competing time requirements.
• Fundamental analytical problem-solving ability.
• Self-motivation and ability to succeed with minimal supervision, including when customer information or direction is vague.
• Ability to quickly assimilate technical and commercial information from multiple sources and consolidate it into a focused technical position.
• Full proficiency in written and spoken English.
• Ability to communicate ideas and solutions to organizational levels including technicians, engineers, Sales, Marketing, Product Management, and leadership.
• Willingness to travel up to 25%, including some international travel; travel may support Sales, customer training, or project work.
• Availability for weekend travel when required.
• Willingness to remain in the position for at least two years.

Nice To Haves

• At least two years of experience in the telecommunications industry.
• Experience with computer-aided drafting (CAD) or GIS.
• Product development or manufacturing experience.
• Knowledge of basic optical fiber theory.
• Knowledge of Passive Optical Network products (FTTx, LAN, Data Center) and their use in network design solutions.
• Field experience with fiber-optic products and processes such as cable handling, fiber splicing, connectorization, and testing.
• Experience in a commercial organization such as Sales or Marketing.
• Proficient presentation skills, including use of visual aids as needed.
• Comfort working with all organizational levels.
• Confidence interacting with internal and external customers.

Responsibilities

• Develop optimized passive optical network solutions and associated bills of material for customers, primarily for Fiber-to-the-Home networks and potentially for MDUs, FTTB, and other Access Networks.
• Provide design support that balances technical soundness, commercial sensitivity, customer relationships, and corporate objectives.
• Accompany Sales and other commercial representatives on customer visits to present solutions, provide training, and assist with technical issues.
• Use problem-solving skills and iterate designs as needed to meet customer requirements and preferences.
• Formulate technical solutions using core, newly released, or modified products.
• Communicate with internal commercial personnel throughout the design process to manage commercial impact.
• Work productively with design engineer peers, sharing group responsibilities and taking on individually assigned roles.
• Undertake special projects that may involve additional travel or working with external customers.

Benefits

• Company-wide bonuses and long-term incentives.
• Company-paid pension benefit with fixed contributions.
• 401(k) plan with matching contributions; combined retirement contributions can reach 7% to 12% of pay depending on age and years of service.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Paid parental leave.
• Family building support.
• Fitness benefits.
• Company-paid life insurance.
• Disability benefits.
• Disease management programs.
• Paid time off.
• Employee Assistance Program (EAP).
• Employee recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level