Systems Design Engineer

Corning•Charlotte, NC

19h•$84,658 - $116,406

About The Position

The Systems Design Engineer works directly with Sales, Marketing, Customer Care, and other commercial functions to support external customers by designing passive optical networks and generating associated bills of material (BOMs), primarily for Fiber-to-the-Home (FTTH) networks. The role may also develop solutions for Multi-Dwelling Units (MDUs), Fiber-to-the-Business (FTTB), and other access networks. The engineer uses knowledge of Corning products and product suites to create technically sound, optimized solutions that address customer needs while supporting corporate financial and strategic objectives. The role involves communicating with internal commercial personnel throughout the design process, supporting customer visits and training, and collaborating with peers. Special projects may involve additional travel or working with external customers on-site. Travel may be up to 25%, including international travel, and weekend travel may be required. The person hired must be willing to remain in the position for at least two years.

Requirements

Four-year degree in an engineering discipline; Mechanical or Electrical Engineering preferred.
Proficiency with MS Word, MS Excel, MS PowerPoint, and MS Outlook.
Ability to meet stringent deadlines, work in a fast-paced, multitasking environment, and manage competing time requirements.
Fundamental analytical and problem-solving ability.
Self-motivation and ability to work successfully with minimal supervision, including when customer information or direction is vague.
Ability to quickly assimilate technical and commercial information from multiple sources and consolidate it into a focused technical position.
100% proficiency in written and spoken English.
Ability to communicate ideas and solutions to all organizational levels, including Technicians, Engineers, Sales, Marketing, Product Management, and Leadership.
Ability to travel up to 25%, including possible international travel, for Sales support, customer training, and project work; weekend travel may be required.
Willingness to remain in the position for a minimum of two years.

Nice To Haves

Two or more years of experience in the Telecommunications industry.
Experience with computer-aided drafting (CAD) or GIS.
Product development or manufacturing experience.
Knowledge of basic optical fiber theory.
Knowledge of Passive Optical Network products (FTTx, LAN, Data Center) and their use in network design solutions.
Field experience with fiber optic products (FTTx, LAN, Data Center) and processes such as cable handling, fiber splicing, connectorization, and testing.
Experience in a commercial organization such as Sales or Marketing.
Proficient presentation skills using visual aids as required.
Comfort working with all organizational levels.
Confidence interacting with internal and external customers.

Responsibilities

Develop optimized passive optical network solutions for customers using knowledge of products and product suites.
Provide design support that balances technical soundness with commercial sensitivity and customer relationships.
Accompany Sales and other commercial representatives on customer visits to present solutions, provide training, and address technical issues.
Use problem-solving skills and iterate designs as needed to meet customer requirements and preferences.
Formulate technical solutions using core, newly released, or custom-modified products.
Balance optimized designs and customer needs with corporate financial and strategic objectives.
Maintain communication with internal commercial personnel throughout the design process to manage commercial impact.
Work productively with peer design engineers, sharing group responsibilities and taking on specific roles as assigned.
Undertake special projects that may require additional travel or being embedded with external customers.

Benefits

Company-wide bonuses and long-term incentives.
Company-paid pension benefit with fixed contributions.
401(k) plan with matching contributions; total company retirement contributions can reach between 7% and 12% of pay, depending on age and years of service.
Medical, dental, and vision benefits.
Paid parental leave and family-building support.
Fitness benefits.
Company-paid life insurance and disability benefits.
Disease management programs.
Paid time off.
Employee Assistance Program (EAP).
Recognition program that celebrates successes and rewards exceptional contributions.