Systems Coordinator

DPDHL • Whiteland, IN

4d • Onsite

About The Position

DHL Supply Chain is hiring a Systems Coordinator. In this role, you will be responsible for the installation, maintenance, and general support of systems, assisting users with questions or problems. You may also help perform system backups and recovery and install new software. The core responsibilities include troubleshooting, diagnosing, and repairing software and hardware related issues for end-users within the facility. This is not a traditional helpdesk or ticket/incident support position. DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada.

Requirements

• High School Diploma or Equivalent
• 1-2 years of WMS experience
• Proficient in report writing – 1 to 2 years experience
• SQL experience would be required.
• Intermediate or higher experience in Microsoft Office (Excel, Word, Teams, Outlook).
• Hands-on training and experience with technical software/hardware support within a company (preferably warehouse, supply chain, distribution, logistics).

Nice To Haves

• Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP is highly preferred.
• Experience with JDA, NTV, BLUE YONDER, and SAP is also a PLUS but not required.
• Experience within a Supply Chain, Logistics, Distribution environment is highly preferred.
• Supply Chain, IT, Operating Systems, Warehouse Management Systems (WMS), Inventory Control, Diagnostics, Computer hardware / software.

Responsibilities

• Responsible for operational system integrity, including setup and control.
• Facilitate site(s) Warehouse Management System with proficiency.
• Assist management with facility layout and design to efficiently utilize the WMS.
• Project development and implementation.
• Monitor WMS for inventory management control.
• Interface with operation staffs to maximize system efficiencies.
• Develop, implement, and monitor sites performance systemically.
• Analyze system discrepancies; generation of reports as necessary.
• May write crystal programs as required to facilitate the success of the total network.
• Interface with customer host representative to identify and resolve issues systemically.
• Diagnose complex end user device issues, recommend and document process for resolutions.
• Develop and maintain training materials and guides to using the system.
• Troubleshoot, diagnose and repair software and hardware related issues with end-users in the facility.

Benefits

• Affordable medical, dental, and vision coverage available beginning on your 30thday
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED