Systems Architect-AVIATION DEPT.

City of Charlotte•Charlotte, NC

About The Position

The Systems Architect works with CLT teams, including Technology, Facilities, Innovation and Experience, and Business Revenue, to understand technology needs and gather requirements. The role also works with vendors to identify solutions that meet business needs and CLT Airport technology standards. The Systems Architect facilitates design workshops, revises designs based on stakeholder input, and ensures teams understand systems during implementation and testing. The position is accountable for ensuring designs provide positive business value and meet agreed scope, cost, schedule, and objectives. The role requires understanding CLT Technology systems and contributing to system modifications and enhancements. It includes documenting system designs, visiting airport buildings to assess network availability and infrastructure needs, researching suitable technology products, maintaining broad knowledge of technology integration, and working with project managers to meet schedule, budget, and technical requirements. The position is generally sedentary and relatively free from unpleasant environmental conditions or hazards. It may involve occasional site visits and physical activities such as sitting, standing, climbing, walking, lifting, carrying, crouching, reaching, pushing, and pulling. Reasonable accommodations may be made for qualified individuals with disabilities. Final candidates must pass a pre-employment drug-screening test and physical examination; candidates may also be asked to complete skills tests or other assessments.

Requirements

Three to five years of relevant work experience, or a bachelor’s degree with two years of relevant work experience.
Excellent organizational and time-management skills.
Effective verbal and written communication skills.
Strong customer-interaction skills.
Ability to document and communicate technical information to non-technical audiences.
Budgeting awareness.
Ability to research thoroughly and accurately resolve IT-related questions or concerns.
Confidence leading meetings involving vendors, technical and non-technical peers, and business owners.
Ability to manage high-stress scenarios effectively.
Ability to work cooperatively with City employees and the public.
Ability to apply conflict-resolution techniques.
Ability to work with vendors to find sustainable, cost-effective solutions.
Knowledge of IT industry standards and ability to recognize highly customized or proprietary formats.
Analytical and logical approach to problem-solving.
Ability to lead and ensure team alignment.
Sound judgment when approaching escalation procedures.
Ability to perform the essential job functions, with reasonable accommodations as applicable; the work involves adequate vision, hearing, and speech and may require sitting, standing, climbing, walking, and light to moderate lifting and carrying.

Nice To Haves

Six years as a Solution Architect or equivalent experience in system implementation.
Actively working toward PMP certification.
Three years of system design experience.
Two years of experience providing oversight on system designs, implementation, and acceptance testing.
Experience with IoT systems and protocols such as Modbus or BACnet.
Experience managing multiple concurrent projects and diverse types of technology projects.
Experience using MS SharePoint to manage project artifacts.
Experience using MS Office and Microsoft Visio.
Experience in a government environment.
Experience implementing technology during construction of new buildings and airport terminal space.

Responsibilities

Understand CLT Technology systems and provide input on system modifications and enhancements.
Document system designs using Microsoft Visio and templates established by the City of Charlotte Enterprise Architecture team.
Participate in design workshops with vendors, CLT Technology teams, and the City of Charlotte Cyber Security team.
Visit CLT Airport buildings to gather information about network availability, suitable space for technology infrastructure, and impacts on existing infrastructure.
Research technology products and identify those that best fit the CLT Airport environment.
Maintain broad knowledge of technology and how systems can be integrated.
Work with project managers to ensure system designs meet schedule, budget, and technical requirements.
Gather technology requirements from CLT teams and work with vendors to identify solutions that meet business needs and airport technology standards.
Facilitate design workshops, revise designs based on stakeholder input, and help teams understand systems during implementation and testing.
Ensure designs contribute positive business value and meet agreed scope, cost, schedule, and objectives.