Systems Architect-AVIATION DEPT.

City of Charlotte

5d•$108,851 - $156,474

About The Position

The Systems Architect works with CLT teams—including Technology, Facilities, Innovation and Experience, and Business Revenue—to understand technology needs and gather requirements. The role also works with vendors to identify technology solutions that meet business needs and CLT Airport technology standards. The Systems Architect facilitates design workshops, revises designs based on stakeholder input, and ensures teams understand the system during implementation and testing. The position is accountable for ensuring designs provide positive business value and meet agreed-upon scope, cost, schedule, and objectives. The Systems Architect documents system designs using Microsoft Visio and City of Charlotte Enterprise Architecture templates; participates in workshops with vendors, CLT Technology teams, and City cybersecurity staff; and visits airport buildings to assess network availability, suitable infrastructure locations, and effects on existing technology. The role researches technology products, maintains broad knowledge of technology and system integration, and coordinates with project managers to ensure designs meet schedule, budget, and technical requirements. The position is generally sedentary and relatively free from unpleasant environmental conditions or hazards. It may involve occasional exertion of up to 10 pounds of force, extended periods of sitting, standing, climbing, or walking, and light to moderate lifting and carrying. Other physical activities may include grasping, stooping, squatting, kneeling, crouching, reaching, pushing, pulling, and repetitive motions. The role requires adequate vision, hearing, and speech, as well as concentrated sensory attention for tasks such as proofreading and data entry. Frequent interruptions from people or noise may cause some stress, fatigue, or strain.

Requirements

Three to five years of relevant work experience, or a bachelor's degree with two years of relevant work experience.
Excellent organizational and time-management skills.
Effective verbal and written communication skills.
Strong customer interaction skills.
Ability to document and communicate technical information to non-technical audiences.
Budgeting awareness.
Ability to thoroughly research and accurately resolve IT-related questions or concerns.
Confidence leading meetings with vendors, technical and non-technical peers, and business owners.
Ability to effectively manage high-stress scenarios.
Ability to work cooperatively with other City employees and the public.
Ability to apply conflict-resolution techniques.
Ability to work with vendors to find sustainable and cost-effective solutions.
Knowledge of IT industry standards and ability to recognize highly customized or proprietary formats.
Analytical and logical approach to problem-solving.
Ability to lead and ensure team alignment.
Sound judgment when approaching escalation procedures.

Nice To Haves

Six years as a Solution Architect or equivalent experience in system implementation.
Actively working toward PMP certification.
Three years of system design experience.
Two years of experience overseeing system designs, implementation, and acceptance testing.
Experience with IoT systems and protocols such as Modbus or BACnet.
Experience managing multiple concurrent projects and diverse types of technology projects.
Experience using MS SharePoint to manage project artifacts.
Experience using MS Office and Microsoft Visio.
Experience in a government environment.
Experience implementing technology during construction of new buildings and airport terminal space.

Responsibilities

Understand CLT Technology systems and provide input on system modifications and enhancements.
Document system designs using Microsoft Visio and standard templates established by the City of Charlotte Enterprise Architecture team.
Participate in design workshops with vendors, CLT Technology teams, and the City of Charlotte Cyber Security team.
Visit CLT Airport buildings to gather information about network availability, suitable locations for technology infrastructure, and impacts of design plans on existing infrastructure.
Research technology products and determine which are best suited to the CLT Airport environment.
Maintain broad knowledge of technology and how systems can be integrated.
Work with project managers to ensure system designs meet schedule, budget, and technical requirements.
Gather technology needs and requirements from CLT teams and work with vendors to identify solutions that meet business needs and airport technology standards.
Facilitate design workshops, revise designs based on stakeholder input, and ensure teams understand systems during implementation and testing.
Ensure designs contribute positive business value and meet agreed-upon scope, cost, schedule, and objectives.