Poly

Falls Technology•McLean, VA

1d•Onsite

About The Position

Falls Technology is hiring a senior Systems Architect to own architecture for consolidating how a federal national-security mission operates its applications and systems. The role will plan a phased rollout, establish design-system and documentation standards, and drive Agile adoption to reduce operations and maintenance (O&M) burden for product teams. This is a full-time, on-site position in McLean, Virginia. The role requires U.S. citizenship and an active TS/SCI clearance with Full Scope Polygraph. The architect will develop plans and standards for project delivery, Agile implementation, document management, tiered service support, and reference architecture. They will coordinate design, engineering, and product stakeholders; lead documentation quality assurance; manage design-system or component-library work; analyze and document applications, services, systems, interfaces, databases, and APIs; and manage user-support processes. The position works on site during core hours of 0900–1500. Falls Technology describes itself as a small business delivering since 2019, where employees’ work is visible and their voices count. The company is an Equal Opportunity Employer.

Requirements

Active TS/SCI with Full Scope Polygraph.
U.S. citizenship.
Experience coordinating design, engineering, and product stakeholders.
Experience with quality assurance for technical documentation, including usage guidelines, API documentation, migration guides, changelogs, and support materials.
Ability to drive adoption initiatives across product teams.
Experience managing design-system or component-library projects.
Project management experience with waterfall and Agile, including leading software development teams.
Knowledge of accessibility standards and Agile delivery practices.
Ability to recommend UX/UI improvements that reduce O&M and increase quality and delivery speed.
Experience analyzing and documenting web applications, systems, services, and API/database interfaces.
Experience managing user-support processes, including triage, escalation, and knowledge bases.
Ability to write and brief IT support documentation, including SOPs, workflows, knowledge bases, deployment checklists, architecture diagrams, and system security plans.

Nice To Haves

Experience working with partner IT organizations.
Experience with design-tool governance, such as Figma libraries or design tokens.
Experience with cloud technologies.
Experience integrating AI into existing business workflows.

Responsibilities

Build a phased project plan, including roles and resource projections, to consolidate IT technical support and development across applications and systems.
Develop an Agile methodology implementation plan with clear roles for sponsor adoption.
Create a document-management plan covering required documentation, storage locations, and versioning for applications and systems.
Produce a service-management plan for tiered support across applications and systems.
Define a reference architecture for adoption across applications and systems.
Coordinate design, engineering, and product stakeholders and drive adoption initiatives across product teams.
Lead quality assurance for technical documentation, including usage guidelines, API documentation, migration guides, changelogs, and user-support materials.
Manage design-system or component-library work and propose UX/UI improvements that reduce O&M and speed delivery.
Analyze and document web applications, systems, services, and interfaces, including databases and APIs, to guide future development.
Manage user-support processes, including triage, escalation, and knowledge bases.
Brief SOPs, workflows, architectural diagrams, and system security plans.