(USA) Systems and Infrastructure Engineer II
About The Position
The Systems and Infrastructure Engineer II monitors and supports production systems, with growing independence and ownership of well-scoped components from design through deployment and support. The role includes translating requirements into maintainable solutions, troubleshooting defects, monitoring production services, contributing to technical discussions and documentation, and collaborating with product, design, engineering, IT, and business operations teams. On the CCC EDI Team, the engineer helps proactively monitor critical EDI-related business systems, minimize customer impact, communicate accurately and promptly with stakeholders and leaders, automate routine tasks, and support infrastructure stability. The position also manages team projects, analyzes system health and incident trends, and presents findings and recommendations.
Requirements
- Bachelor's degree in computer science, computer engineering, information systems, information technology, or a related area; or three years of experience in technology infrastructure engineering across areas such as compute, storage, network, mobility, or virtualization-related technologies.
- Solid foundations in at least one programming language and common engineering practices.
- Strong communication skills.
- Self-initiative.
- Ability to remain calm under pressure.
- Ability to multitask and be flexible.
Nice To Haves
- Coding or scripting background.
- Knowledge of Python, SQL, or Java.
- AI knowledge.
- Knowledge of accessibility best practices, assistive technologies, and implementing WCAG 2.2 AA standards for inclusive digital experiences.
Responsibilities
- Monitor system performance, uptime, and reliability.
- Troubleshoot and resolve technical issues in real time.
- Drive and escalate complex IT issues involving Walmart stores, Home Office, and Supply Chain, while providing accurate and timely updates to appropriate leaders.
- Work closely with IT, development, and business operations teams.
- Resolve complex issues related to Electronic Data Interchange (EDI).
- Manage team projects from initiation to completion, ensuring timely delivery and alignment with organizational goals.
- Generate reports on system health, incident trends, and KPIs.
- Present findings and recommendations to stakeholders.
- Contribute to design discussions and technical documentation, and participate in code reviews.
- Monitor production services and support owned components through deployment and ongoing support.
- Begin mentoring newer engineers and sharing knowledge across the team.
Benefits
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase plan.
- Company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
- Live Better U education benefit, with tuition, books, and fees paid by Walmart for eligible programs.
- Performance-based bonus awards, including annual or quarterly performance bonuses; stock may be additional compensation for certain positions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
