Systems and Data Operations Analyst
About The Position
Under the direction of the Director of Systems, Data, and Assessment, the Systems and Data Operations Analyst helps maintain the data infrastructure and reporting pipelines necessary to assess student engagement, student outcomes, and overall impact of the Wasserman Center. Help manage the department’s core platforms (e.g., Handshake, uConnect), oversee processes to ensure the accuracy and security of user data within platforms, and prepare data for our team to generate actionable insights for cross-functional teams to shape our programs, services, and employer engagement strategies. Participate in the evaluation of new software, support implementation plans, and monitor the landscape of AI and emerging relevant technologies to solve complex problems and keep our digital ecosystem current.
Requirements
- Bachelor's Degree or equivalent combination of education and experience.
- 3+ years of relevant experience in systems administration, data management, or educational technology.
- Experience with file management.
- Experience troubleshooting software platforms.
- Experience partnering with data, software, or IT teams.
- Ability to ask the right questions and challenge assumptions.
- Excellent written and verbal communication skills.
- Strong command of Excel/Google Sheets.
- Foundational understanding of relational databases.
- Rigorous attention to detail and data integrity.
- Intellectual curiosity regarding the evolving workforce and a strong interest in how emerging technologies impact the recruitment landscape.
- Ability to think proactively, take initiative, and solve complex problems.
- Collaborative team player with the ability to manage recurring operational tasks alongside project-based work.
- Experience with Handshake or other CRM platforms.
Nice To Haves
- University experience preferred.
- Knowledge of data visualization tools (e.g., Tableau/Tableau Prep).
- Familiarity with or interest in learning data wrangling tools (e.g., SQL, Python) or automation workflows.
- Understanding of trends in emerging technology within higher education or human resources.
Responsibilities
- Maintain the data infrastructure and reporting pipelines necessary to assess student engagement, student outcomes, and overall impact of the Wasserman Center.
- Manage the department’s core platforms (e.g., Handshake, uConnect).
- Oversee processes to ensure the accuracy and security of user data within platforms.
- Prepare data for the team to generate actionable insights for cross-functional teams to shape programs, services, and employer engagement strategies.
- Participate in the evaluation of new software.
- Support implementation plans for new software.
- Monitor the landscape of AI and emerging relevant technologies to solve complex problems and keep the digital ecosystem current.
Benefits
- In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $70,000.00 to USD $75,000.00.
- NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040.
- NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
