Systems Analyst

Caesars Entertainment•Las Vegas, NV

1d•Onsite

About The Position

Caesars Entertainment is hiring a Systems Analyst in its IT division in Atlantic City, New Jersey. Under general supervision, the role provides business solutions to resolve system constraints and meet user needs and the company’s strategic outlook. Work includes application analysis and design, development, integration, enhancement, implementation, maintenance, and documentation. The position calls for creative, collaborative problem-solving and a willingness to challenge existing approaches while achieving business goals. The Systems Analyst works with user departments and cross-functional project teams to understand requirements, evaluate systems and databases, coordinate changes, and ensure that systems and enhancements meet business requirements. The role also supports testing, documentation, project planning, troubleshooting, and Windows Server administration. The position may supervise testing activities or provide project management for simple to moderately complex projects. Applicants must complete a satisfactory background check and pre-employment drug screening. Caesars Entertainment is an equal opportunity employer and considers qualified applicants without regard to protected characteristics under applicable law.

Requirements

Bachelor’s degree in Computer Sciences, Management Sciences, Hotel/Casino Management, Accounting, a similar engineering discipline, or equivalent education.
At least three years of work experience in systems analysis and design, implementation, training, and testing, or three years of experience in an end-user area.
At least one year of experience in analysis, design, implementation, testing, and training.
Understanding and basic knowledge of systems analysis and design.
Basic knowledge of database uses and design, spreadsheets, word processing, and operating systems.
Ability to provide server administration and configuration support for Windows Server 2008, 2012, and 2016.
Ability to provide Windows Server update and vulnerability-update support.
Satisfactory background check and pre-employment drug screening for new hires.

Nice To Haves

Experience with hardware installation and diagnostics, typically gained through previous business systems experience.
Basic knowledge of project management techniques.
Experience with hospitality applications.

Responsibilities

Advise user departments on functional design and its impact on departmental operations.
Consult with user departments to analyze manual and automated systems and help present detailed functional specifications, formats, and templates.
Recommend solutions that address user problems while fitting equipment and system limitations.
Analyze existing systems and databases and recommend enhancements to meet business needs.
Use knowledge of application components, such as file structures, and query tools to address business needs.
Conduct internal system acceptance testing and help ensure enhancements are tested and meet business requirements.
As appropriate, supervise cross-functional testing teams preparing test data, testing systems and integrations, and reporting results to programming staff and management.
Troubleshoot incidents reported by end users, escalate issues when necessary, coordinate system changes, and discuss resolutions with users to reach permanent solutions.
Keep current with hardware and software technology and recommend solutions that meet user needs, system constraints, and company strategy.
Attend training classes and seminars to advance skills and creative capabilities.
Maintain effective written and oral communication and support business objectives by investigating user needs and developing solution ideas.
Coordinate, analyze, and schedule system change requests with users and the supervisor.
Serve as a liaison with users and representatives regarding system change requests and business requirements.
Maintain the confidentiality of company records and policy matters.
Participate in defining and presenting system solutions and timelines to management and develop project management skills.
Participate in feasibility, conceptual design, functional design, and general design studies.
Work with end users and others to determine documentation, training, problem-diagnosis, and program changes needed to address business needs.
Provide project management for simple to moderately complex projects when needed.
Advise user departments and assist with selecting outside-vendor software packages and developing or changing departmental procedures.
Communicate business requirements to team members, including programmers, analysts, documentation providers, and training, implementation, and support personnel.
Participate in developing work schedules that coordinate with departmental and development project plans.
As part of a testing team, assign and schedule available staff to complete testing assignments on time and report variances to a supervisor.
Develop alternatives to mitigate risks to development plans.
Use problem-solving, communication, strategic thinking, and planning to achieve outcomes with internal and external teams.
Oversee document development across project workstreams and ensure internal control statements meet compliance and regulatory standards.
Contribute to complex documents, ensure final versions are client-ready, and review documents with clients and primary users.
Use requirements-gathering templates and protocols to collect information.
Recognize and distinguish defects, user errors, training issues, and data issues in testing.
Understand and explain testing phases.
Write simple to moderate test scripts and prepare simple to moderate test data.
Provide server administration and configuration support for Windows Server operating systems (2008, 2012, and 2016).
Provide Windows Server updates and vulnerability-update support.