Systems Analyst 181975

CTI Consulting•Westlake, OH

About The Position

The Systems Analyst supports enterprise technology platforms in regulated environments, partnering with Legal, Risk, Compliance, or Corporate Services organizations. The role owns requirements definition, solution analysis, and delivery coordination across complex initiatives, and supports the system development lifecycle from planning and analysis through implementation and release. The analyst enables Legal Strategy & Shared Services to plan and execute technology initiatives through clear requirements and coordinated delivery. The role proactively manages dependencies, risks, and execution details to improve delivery predictability, reduce operational and regulatory risk, strengthen collaboration between Legal, engineering, and vendors, and support scalable Legal technology platforms that deliver measurable business value. It includes work with vendor-hosted or SaaS solutions, system integrations, and technology concepts such as APIs, cloud platforms, and data flows.

Requirements

  • Senior-level experience as a Systems Analyst or Business Analyst supporting enterprise technology platforms in regulated environments.
  • Proven ownership of requirements definition, solution analysis, and delivery coordination across complex initiatives.
  • Experience partnering closely with Legal, Risk, Compliance, or Corporate Services organizations.
  • Strong understanding of system development lifecycles, from planning and analysis through implementation and release.
  • Working knowledge of data privacy, records retention, security, and compliance requirements applicable to Legal systems.
  • Experience supporting vendor-hosted or SaaS solutions and system integrations.
  • Ability to lead planning and coordination, including scope definition, work sequencing, dependency identification, and risk management.
  • Strong execution and delivery management skills, including progress tracking and issue management.
  • Ability to translate Legal and operational needs into detailed requirements, user stories, and acceptance criteria.
  • Advanced analytical skills to assess processes, identify gaps, and recommend solution improvements.
  • Ability to work with APIs, integrations, cloud-based platforms, and data flows.
  • Strong communication and facilitation skills to align stakeholders, engineers, vendors, and delivery partners.
  • Ability to balance multiple initiatives and adapt to shifting priorities while maintaining clarity and predictability.

Responsibilities

  • Lead planning and coordination activities, including scope definition, sequencing of work, dependency identification, and risk management.
  • Track delivery progress, manage issues, and support on-time delivery of commitments.
  • Translate Legal and operational needs into detailed requirements, user stories, and acceptance criteria.
  • Assess current-state processes, identify gaps, and recommend solution improvements.
  • Coordinate delivery activities such as dependency management, milestone planning, and release readiness.
  • Facilitate alignment among legal stakeholders, engineers, vendors, and delivery partners.
  • Support well-defined, well-documented, and compliant solutions that reduce operational and regulatory risk.
  • Support scalable and sustainable Legal technology platforms.
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