Systems Analyst

Vancity • Vancouver, BC

49d • Hybrid

About The Position

As a Systems Analyst, you will act as a key liaison between business
stakeholders and technology teams, translating business needs into clear,
actionable system and functional requirements. You will analyze business
processes, evaluate system capabilities, and support the design, delivery, and
continuous improvement of technology solutions that enable operational
efficiency, regulatory compliance, and business outcomes. Working
collaboratively across business, product, and IT partners, you will ensure
solutions are aligned to organizational priorities, scalable, and fit for
purpose.

This is a Full-time, Permanent role, based at our Head Office, in Vancouver,
British Columbia and will report directly to the Manager, Application
Technology.

Our head office is based in Vancouver, but we are open to candidates in BC and
Ontario. While this position is for an existing vacancy and provides a hybrid
work arrangement, you will be expected to be on-site for events and business
demands when needed.

Requirements

• A bachelor’s degree in business, technology or related field
• A minimum of 3 years’ experience in business systems analysis or a related

Nice To Haves

• Experience working in the Financial Services or Financial Technologies industries with a focus on Payments & Compliance Technology
• Data‑driven mindset, with an ability to analyze transaction data and resolve discrepancies
• End‑to‑end systems thinking, understanding upstream and downstream impacts
• PMI-PBA (Professional in Business Analysis) designation or similar is an asset

Responsibilities

• Translating complex business requirements into well‑defined technical and functional specifications that development and delivery teams can execute against
• Improving operational efficiency through analysis and optimization of business processes, reducing manual effort, rework, and system friction
• Reducing delivery and execution risk by ensuring requirements are complete, traceable, and aligned with business, technology, and compliance expectations
• Accelerating value realization by supporting timely delivery of technology solutions that meet business needs and improve user experience
• Strengthening cross‑functional collaboration by acting as a trusted partner between business stakeholders, product teams, and technology delivery teams
• Supporting sustainable change through documentation, testing support, and knowledge transfer that enable smooth adoption of new or enhanced systems

Benefits

• Living Wage Employer: We’re the largest private sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned overtime.
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level