Systems Analyst

FidelitySmithfield, RI

About The Position

The Fidelity Institutional Intermediary Servicing OSG team, within Fidelity Institutional Product and Business Enablement Technology (FIPBET), is seeking a skillful, upbeat Systems Analyst. This role requires a self-starter who can champion collaboration and cultivate a close partnership with business and the development teams to help craft and implement solutions on both client and server-side technologies. The Fidelity Institutional business is embarking on a multi-year strategic initiative to bolster the digital experience and enhance security capabilities for our customers.

Requirements

  • 3 years of Systems Analysis experience
  • Demonstrated expertise interviewing and extracting high quality business requirements from stakeholders using the Agile scrum methodology
  • Confidence in SQL skills
  • Excellent analytical, reporting and problem-solving skills, including strong judgement, issues management and problem analysis techniques
  • Excellent interpersonal, relationship management and facilitation skills
  • Demonstrated ability to effectively balance multiple tasks and priorities in a fast-paced environment
  • Excellent verbal and written communication skills with attention to detail
  • Robust critical thinking skills coupled with a desire for growth, to learn and to engage with peers in technical and design discussions
  • Ability to apply a long-term mentality to help produce scalable, maintainable solutions
  • Strong analytical skills and ability to solve issues and work through ambiguous situations by making timely decisions based on facts, knowledge, experience, and judgment
  • Skilled in mocking up intuitive, user‑centered interfaces, including wireframes, prototypes, and workflow diagrams that translate business requirements into effective user experiences.

Nice To Haves

  • Financial services experience is a benefit
  • Prior development experience would be plus
  • Knowledge of Swagger/Rest API would be plus

Responsibilities

  • Facilitating requirements elicitation sessions with business partners and be the active driver in the backlog refinement process
  • Encouraging Agile methodologies
  • Communicating effectively to influence team members and external groups, including navigating the organization to effectively accomplish tasks
  • Providing mentoring support on development standards to other analysts within the wider FIPBET team
  • Providing outstanding product support at all stages, including on-call support, when necessary
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