Systems Analyst

LIFESHARE BLOOD CENTER•Shreveport, LA

5d•$65,000 - $80,000•Onsite

About The Position

LifeShare is seeking a Systems Analyst to provide high-level support and maintenance on our computers, business systems and blood banking applications. The Analyst will manage application software installation, implementation, upgrades and on-going support, ensuring appropriate security settings and backup procedures. They will assist in the development and implementation of interfaces and outputs and perform software validations as needed. An integral member of our technology team, the Analyst will work to understand business and financial issues and objectives of the application systems and processes for the departments supported. Reporting to the I/T Director, the Analyst will maintain VMware, Active Directory, Exchange, SQL Server, DHCP, DNS, RDP, and various other infrastructure technologies. They will develop reports, query systems, and process other special requests to meet both internal and external operational, quality assurance and compliance needs.

Requirements

Bachelor’s degree in computer science, computer information systems or related field.
At least 5 years of experience in computer application support, reporting software, database administration or help desk support, or an equivalent combination of education and experience.
Advanced understanding of IT infrastructure technologies such as storage area networks (SAN), wide area networks (WAN), and virtualization.
Advanced capacity to use multiple BI tools, develop SQL queries and analyze data from multiple sources required.
General working knowledge of Windows Office suite, databases, and reporting and data analysis tools.
Ability to work independently with limited supervision.
Ability to analyze complex problems, implement solutions and adapt to new conditions.
Must demonstrate a positive approach toward donors and other team members, acting in a highly professional manner at all times.
Must maintain confidentiality of various information at all times.
Requires extended periods seated at workstations using keyboard; may occasionally require stooping, kneeling or reaching above shoulders.
Routine work schedule, with after hours on-call rotation to respond to critical system problems.
Requires occasional travel to other centers and facilities; must possess a valid driver’s license and be insurable by our commercial auto insurance carrier.

Nice To Haves

At least 3 years of experience as a system administrator, including in an FDA regulated environment is highly preferred.
At least 3 years of experience developing and managing BI reports, aggregating data across multiple sources, and writing SQL queries/interfaces preferred.
Microsoft MCSE/MCITP, Cisco CCNA/CCNE, VMware VCP, or other industry standard certification a plus.
Healthcare or FDA experience is highly desirable.

Responsibilities

Provide high-level support and maintenance on computers, business systems, and blood banking applications.
Manage application software installation, implementation, upgrades, and ongoing support.
Ensure appropriate security settings and backup procedures are in place.
Assist in the development and implementation of interfaces and outputs.
Perform software validations as needed.
Understand business and financial issues and objectives of application systems and processes for supported departments.
Maintain VMware, Active Directory, Exchange, SQL Server, DHCP, DNS, RDP, and various other infrastructure technologies.
Develop reports, query systems, and process special requests to meet operational, quality assurance, and compliance needs.