Systems Analyst

Lumen Solutions Group Inc.•Austin, TX

About The Position

The Business Data Analyst will primarily focus on analyzing existing business requirements to understand current functionalities, data flows, and pain points. The role will then leverage this understanding to elicit and write comprehensive business requirements for new systems or enhancements. A key responsibility will be translating complex business needs into clear, actionable requirements. The role must be well-versed in writing Epics and User Stories, including acceptance criteria, to effectively communicate functional and non-functional requirements to development and quality assurance teams. The role will collaborate closely with business stakeholders, product owners, and technical teams to ensure alignment between business objectives and system capabilities. The ideal candidate will possess strong data analysis skills, an ability to document current state processes, and a proactive approach to identifying opportunities for process and system improvements. Excellent communication and interpersonal skills are essential for facilitating workshops, gathering information, and presenting findings to diverse audiences.

Requirements

8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
8 years Required Hands-on experience as a business data analyst in the Information Technology industry, demonstrating strong analytical and documentation skills.
8 years Required Proven ability to collaborate with technical and non-technical teams to analyze complex data-driven business problems and recommend actionable solutions.
8 years Required Experience designing and optimizing data workflows and data management processes using modeling or mapping tools.
8 years Required Well-versed in writing Epics and User Stories, including acceptance criteria, to effectively communicate functional and non-functional requirements to development and quality assurance teams.
8 years Required Experience creating and maintaining data-related documentation including data dictionaries, business requirement documents, and data mapping specifications.
8 years Required Experience designing and presenting visual data models and dashboards to communicate trends, performance, and project timelines.
8 years Required Demonstrated ability to lead data-focused meetings and interviews, document outcomes, and drive resolution of data-related issues.

Nice To Haves

4 years Preferred Bachelor's degree in data science, Computer Science, Information Systems, Business Analytics, or a related field. Equivalent experience may be substituted.
4 years Preferred Strong multi-tasking skills with the ability to manage multiple data projects or assignments concurrently.
3 years Preferred Working knowledge of eligibility rules for SNAP, Medicaid, and TANF programs, with experience interpreting and applying state and federal guidelines.
3 years Preferred Proven experience interpreting and applying policy within an integrated eligibility case management system.
3 years Preferred Prior experience in leading and coordinating JAD sessions.

Responsibilities

Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives.
Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system.
Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be summarized, and formats for reports.
Writes detailed description of user needs, program functions, and steps required to develop or modify computer program.
Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.
Elicit and write comprehensive business requirements for new systems or enhancements.
Translate complex business needs into clear, actionable requirements.
Write Epics and User Stories, including acceptance criteria, to effectively communicate functional and non-functional requirements to development and quality assurance teams.
Collaborate closely with business stakeholders, product owners, and technical teams to ensure alignment between business objectives and system capabilities.
Document current state processes.
Identify opportunities for process and system improvements.
Facilitate workshops, gather information, and present findings to diverse audiences.
Design and optimize data workflows and data management processes using modeling or mapping tools.
Create and maintain data-related documentation including data dictionaries, business requirement documents, and data mapping specifications.
Design and present visual data models and dashboards to communicate trends, performance, and project timelines.
Lead data-focused meetings and interviews, document outcomes, and drive resolution of data-related issues.
Manage multiple data projects or assignments concurrently.
Interpret and apply policy within an integrated eligibility case management system.
Lead and coordinate JAD sessions.