Systems Analyst

Danone•Louisville, CO

6d•Hybrid

About The Position

We have an amazing opportunity in our Louisville, CO office for a System’s Analyst. This role focuses on analyzing and optimizing business processes and systems, with a strong emphasis on HighRadius and Esker support within the Invoice-to-Cash (I2C) function. The position partners closely with IT and business stakeholders to implement solutions, enhance system performance, and ensure operational efficiency. Key responsibilities include identifying process inefficiencies, supporting system implementations, and performing testing, validation, and troubleshooting to maintain system quality. The role also involves monitoring system performance, managing ticketing queues and KPIs, and proactively resolving issues. A significant component of the role is configuring and supporting HighRadius modules—including Claims, Cash Application, Deduction Management, and Collections—while also leading continuous improvement initiatives. Additionally, the role provides end-user support and training, generates actionable reporting, and collaborates with IT, HighRadius and Esker support teams to resolve defects and drive enhancements.

Requirements

Bachelor’s Degree or 3 years of related work experience
Intermediate/Advanced Microsoft Excel skills
Ability to track and maintain various projects, all at different stages, within a fast-paced environment
Strong analytical, organizational, and communication skills and enjoy telling stories with data
Proactive continuous improvement and able to implement change as required
Develops and encourages cross functional collaboration and effectiveness
Knowledge of SAP, Excel, PowerPoint required
Must possess solid analytical, organizational, and presentation skills
Demonstrated ability to lead a team; capable of building a high performing team that fosters team spirit
Prior leadership experience required
Solid interpersonal awareness; able to interact with all levels of management

Nice To Haves

Prior finance and deduction management skills preferred
Working knowledge of HighRadius or other credit to cash bolt-on software preferred
Passionate for career growth in related business finance teams or functions at Danone
Project management skills preferred

Responsibilities

High Radius System expert – knowledge of HRC functionality to help trouble shoot and optimize the tool
Drive continuous improvement initiatives through collaborating with the team to find efficiencies on processes and tasks
Ensure the accuracy of transactions though HighRadius, Esker, SAP, and Xtel
Perform system testing, validation, and troubleshooting to ensure functionality and quality
Monitor system performance and recommend upgrades or modifications
Provide user support, training, and guidance on system functionality
Configure and support HighRadius modules such as Claims, Cash Application, Deduction Management, Treasury and Collections
Monitor ticketing dashboards, KPIs, and exception queues to identify and resolve issues proactively
Support HighRadius upgrades, releases, and regression testing cycles
Generate and analyze reports from HighRadius to support decision-making and operational efficiency
Partner with IT, HighRadius support teams and business users to resolve system defects, enhancements, performance issues and to implement solutions