Systems Analyst

Buddha Jewelry•Seattle, WA

25d•$115,000 - $125,000•Onsite

About The Position

We're looking for an experienced Systems Analyst to own the technology foundation that powers our business. This role is responsible for our core business systems, data infrastructure, integrations, reporting, and technology vendors. You'll serve as the bridge between business operations and technology, ensuring our systems are reliable, scalable, and aligned with the needs of a growing organization. You'll work closely with leaders across Operations, Sales, Finance, Production, and Customer Experience to understand business requirements and translate them into practical technology solutions. This role partners closely with our Digital Workforce Manager, who focuses on AI strategy, workflow automation, and process transformation. Together, you'll build the technology foundation that enables the business to scale.

Requirements

Proven experience administering and improving ERP and business systems
Experience with NetSuite, Shopify, or similar enterprise business platforms
Strong understanding of system integrations, APIs, and middleware
Experience designing reporting solutions and dashboards that support business decisions
Excellent analytical and problem-solving skills
Strong communication skills with the ability to translate technical concepts for non-technical stakeholders
Experience gathering business requirements and managing technology projects
Able to work 100% on-site in Seattle
Strong knowledge of ERP systems, eCommerce platforms, and business applications
Knowledge of APIs, middleware, and systems integration
Experience developing dashboards using business intelligence tools
Strong understanding of relational databases and reporting concepts
Excellent project management and organizational skills
Ability to manage multiple priorities simultaneously
Strong documentation and process improvement skills
Experience working with technology vendors and implementation partners
Curious, collaborative, and committed to continuous improvement

Nice To Haves

Experience with NetSuite administration preferred
Experience with Shopify administration preferred

Responsibilities

Own administration and continuous improvement of NetSuite, Shopify, and other business applications
Ensure business systems remain reliable, scalable, and aligned with operational needs
Design, implement, and maintain integrations between ERP, eCommerce platforms, shipping, and third-party systems
Monitor system performance and proactively resolve integration issues
Develop and maintain reporting infrastructure and executive dashboards
Ensure consistent, accurate, and trusted business data across systems
Maintain integrity of product, inventory, customer, vendor, and operational master data
Establish standards and governance for business-critical data
Provide Tier 2 business systems support for internal users
Troubleshoot application issues and coordinate with external IT providers and software vendors when needed
Manage relationships with technology vendors and implementation partners
Develop Statements of Work (SOWs), evaluate vendors, and ensure projects are delivered successfully
Partner with business leaders to identify system improvements and future technology needs
Contribute to the long-term business systems roadmap