Entry-Level Systems Analyst

CAI•Ocoee, FL

1d•Onsite

About The Position

We are looking for a motivated Entry-Level Systems Analyst ready to take us to the next level! If you are proficient with Excel, Word and PowerPoint, Familiar with Lunux commands, and are looking for your next career move, apply now. We are looking for an Entry-Level Systems Analyst to support the monitoring, analysis, and performance optimization of tolling systems. This position is full-time, onsite, and based in Orlando, FL.

Requirements

Proficiency in Microsoft Excel, Word, and PowerPoint
Familiarity with Linux commands and server support fundamentals
Basic SQL query writing skills
Strong analytical and problem-solving abilities
Excellent attention to detail and organizational skills
Ability to work effectively in a fast-paced operational environment

Nice To Haves

Experience developing or working with Excel macros and Visual Basic
Knowledge of Excel Pivot Tables
Exposure to systems monitoring, troubleshooting, or technical support environments
Understanding of tolling systems or transportation technology environments

Responsibilities

Analyze tolling systems to ensure maximum operational efficiency and performance
Monitor and evaluate daily and weekly lane performance reports and dashboards
Perform hyper care monitoring for newly implemented and upgraded toll lanes
Complete training and execute basic Lane/Plaza Fault Isolation activities
Investigate and analyze discrepancies reported by Operations, Finance, and Maintenance teams
Assist in identifying system issues and support resolution efforts to maintain uptime and reliability
Collaborate with cross-functional teams to improve tolling system performance and operational processes