Systems Analyst I/II/II

BHE (Berkshire Hathaway Energy)•Salt Lake City, UT

2h•$78,700 - $130,100

About The Position

This position provides operational technology (OT) support to multiple Kern River departments by maintaining and enhancing critical production systems. The role is a key technical resource responsible for resolving complex OT issues, ensuring system reliability and security, and providing technical leadership for OT projects.

Requirements

Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field, or an equivalent combination of education and relevant work experience. Six years of progressively responsible experience in OT, IT, systems administration, or a related discipline may be considered in lieu of a bachelor's degree.
At least five years of experience supporting, administering, and maintaining OT or IT systems, applications, networks, and infrastructure in a complex operational environment.
Strong verbal and written communication skills, including the ability to interact effectively with technical and non-technical stakeholders.
Comprehensive knowledge of operating systems, virtualization technologies, cybersecurity tools, and business-critical applications.
Ability to analyze system performance, troubleshoot complex technical issues, and develop practical solutions to improve reliability and efficiency.
Ability to prioritize and manage multiple tasks, projects, and competing deadlines in a fast-paced environment.
Experience leading or participating in cross-functional teams and collaborating with customers, vendors, and internal stakeholders to achieve project objectives.
Strong understanding of system integration, network connectivity, asset management, and OT environments.
Working knowledge of cybersecurity principles, certificate management, vulnerability mitigation, and incident response processes.
Self-motivated with strong problem-solving, organizational, and analytical skills.
Willingness to work outside normal business hours as required and participate in an on-call rotation to support critical operational systems and infrastructure.

Responsibilities

Provide daily administration, support, and maintenance of OT applications, systems, and infrastructure to ensure reliable and secure operations.
Maintain understanding of application dependencies, system integrations, network connectivity, and data flows across the OT environment.
Plan, prioritize, and execute multiple concurrent tasks and short-term projects, meeting deadlines and completing deliverables on schedule.
Work with stakeholders to gather, analyze, and document business and technical requirements for complex OT initiatives and develop practical, cost-effective solutions.
Serve as a primary liaison between OT customers, vendors, and technical teams, providing responsive support and facilitating project execution.
Manage hardware and software asset inventories, including lifecycle tracking, licensing, maintenance, and support activities.
Monitor, investigate, and respond to system events, alerts, and operational issues to maintain system availability and performance.
Administer and maintain OT cybersecurity controls, including certificate management, endpoint protection, security monitoring tools, and vulnerability mitigation processes.
Support and manage virtual infrastructure, ensuring system reliability, performance, backup, and disaster recovery capabilities.
Develop and maintain technical documentation, procedures, and standards to support operational excellence, compliance, and continuous improvement.