Systems Analyst

ITW • Glenview, IL

3d • $85,000 - $95,000

About The Position

Magnaflux is the global leader in non-destructive testing equipment and materials employed by the quality management teams of the world’s largest manufacturers. While you may not be familiar with our name, you have undoubtedly experienced the benefits that our products, services and employees have had on the performance and safety of many of the products that you come in daily contact with. Our mission is to make the world a safer place. Magnaflux has operations in US, UK, Germany, India, and China. We are part of Illinois Tool Works Inc. (NYSE: ITW) a Fortune 300 global multi-industry manufacturing leader with revenue of $16.1 billion in 2023. The company’s seven industry-leading segments leverage the unique ITW Business Model to drive solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solutions are required. Description The Global Systems Analyst is responsible for supporting and executing Magnaflux’s Business Systems strategy with a focus on Salesforce and Acumatica ERP systems. This role combines both administrative and development duties for Salesforce, including configuration, customization, and user support, while also handling advanced troubleshooting, system development, and maintenance tasks for Acumatica ERP. The Global Systems Analyst will work closely with teams across sales, marketing, and information technology management to execute the company’s strategy, enhancing internal processes and driving improvements that impact the overall customer experience.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business Systems, or a related field. (Equivalent work experience may be considered.)
• 3-5 years of experience working as a Salesforce Administrator, Salesforce Developer, or Acumatica ERP Administrator in a similar role.
• Experience working in a cross-functional team and with business analysts to gather requirements and implement system changes.
• Experience with cloud-based systems, system integrations, and enterprise software solutions.
• Salesforce Administrator Certification (e.g., Salesforce Certified Administrator)
• Salesforce Developer Certification (e.g., Salesforce Certified Platform Developer I) for custom development skills.
• Proficiency in Apex, Visualforce, Lightning Web Components (LWC), and Salesforce's declarative tools like Process Builder, Flows, and Formula Fields.
• Experience with Salesforce integrations (e.g., REST/SOAP APIs, middleware tools)

Responsibilities

• Salesforce Administration & Development: Manage Salesforce instance, including user permissions, profiles, and access control. Perform system customizations and enhancements using Apex, Visualforce, Lightning Web Components, and Salesforce’s declarative tools (e.g., Process Builder, Flows). Provide ongoing support for Salesforce users, troubleshooting issues, and resolving support tickets. Develop and maintain automated workflows, integrations, and reports within Salesforce to support business functions. Conduct testing of new releases, features, and customizations, ensuring alignment with business requirements and best practices.
• Acumatica ERP Maintenance & Development: Lead advanced troubleshooting and resolution of complex issues in Acumatica ERP across multiple modules (e.g., Finance, Inventory, CRM, etc.). Develop customizations, reports, and integrations within the Acumatica ERP system to streamline business processes. Ensure system performance and availability through regular maintenance, patching, and system monitoring. Maintain sandbox environments for testing, configuration, and integration verification. Collaborate with cross-functional teams to understand requirements, provide technical solutions, and implement system improvements.
• Strategic Planning and Execution: Work closely with sales, marketing, finance, and IT to ensure that both Salesforce and Acumatica systems align with the company's business strategy. Influence the design and execution of internal processes to improve efficiency, data quality, and business insights. Serve as a key point of contact for both Salesforce and Acumatica ERP-related initiatives, ensuring the business gets the maximum value from these systems.
• Collaboration and Training: Collaborate with end-users to identify system requirements, troubleshoot issues, and provide training on both Salesforce and Acumatica. Develop user documentation, guides, and training materials to help teams leverage the full potential of both platforms.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level