Systems Analyst
Arizona Central Credit Union•Phoenix, AZ
•$29 - $30•Hybrid
About The Position
The Systems Analyst I plays a critical role in managing business systems that drive productivity, efficiency, and profitability. This position serves as a liaison between business operations and technology teams, collecting requirements, translating them into actionable technical solutions, and supporting the ongoing operation of multiple business systems.
Requirements
- One to three years of similar or related experience.
- Must be a resident of Arizona
Responsibilities
- Monitor daily and monthly operations logs; verify completion of scheduled jobs and troubleshoot failures.
- Support daily operations of the core system, core workload automation, lending origination systems, document archival and all other business information systems.
- Troubleshoot application issues; coordinate corrective actions with internal teams and vendors.
- Perform system upgrades, enhancements, integrations, and maintenance for supported applications.
- Maintain APIs, special features, and add-ons to support business needs.
- Support the document processing system(s) and the design and maintenance of associated electronic forms.
- Support digital channels and core integrations for digital account opening, online banking, online loan applications, payment platforms and other core integrations and interfaces.
- Gather and document business requirements; conduct interviews with business units to research and analyze solutions.
- Review vendor documentation, perform gap analysis, and ensure alignment with business needs.
- Assist with the design, testing, and deployment of system enhancements and integrations.
- Communicate project requirements, system changes, and test results clearly to stakeholders.
- Create and maintain accurate documentation for system configurations, processes, and procedures.
- Follow change management and incident escalation procedures.
- Ensure systems and applications adhere to all information security, risk and compliance policies and standards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
