Systems Analyst

Fidelity Investments•Merrimack, NH

1d•Hybrid

About The Position

Come join Fidelity as we have our Better Way of Working! Your mission, if you choose to accept it, is to join Client Solutions Technology chapter focused on greater delivery, efficiency, and quality. Our engineering team is innovative, diverse, passionate, and self-driven. We work in a very dynamic agile environment. You will work in a Squad focused on enabling Wealth Management business in Fidelity through Flexible, Scalable platforms and report to a Chapter Leader (your manager), whose primary focus is to help you develop in your career and skills as we drive towards increased automation, continuous delivery with quality. Chapter Leaders drive the 'how:' skills & mastery, while your Squad drives the 'what.' This is the next evolution of Agile development! The Purpose: As a systems analyst on the team, you will be expected to quickly gain understanding of all the components of our applications and will work with the team to deliver best in class customer experience solutions. The ideal candidate should show ease at making personal connections, be confident in leading and constructively challenging with a dedicated approach to solving problems and overcoming obstacles.

Requirements

2+ years professional experience as a Systems Analyst for software solutions
Proven experience researching, optimizing, developing and authoring solution requirements, user stories, and specifications for moderate to complex software systems
Proven experience with Structured Query Language (SQL) and programming in general
Strong understanding and experience with complex relational database schemas and SQL management tools
Proven experience working with REST, SOAP, JSON and APIs
Proven experience with Agile development methodologies
Deep knowledge of scrum tools – Jira experience desirable
Excellent analytical skills
Good knowledge of Behaviour Driven Development – Gherkin/Cucumber
Test Data Generation using tools like Hexawise
Bachelor’s Degree Computer Science or related technology discipline

Nice To Haves

You are a detail-oriented person with a real passion for accuracy, clarity, and elimination of ambiguity
You are deeply effective in written and verbal communications and are dedicated to tailoring content to the appropriate audience (business vs. technology, associate vs. management, etc.)
You are a self-starter who can rapidly assimilate business processes, goals and objectives and distill them into well-defined requirements
You understand how technology can automate business processes and can effectively propose, challenge and engage in ideation with business and technology teams in formulating software designs and solutions
You are flexible and can adjust your work schedule to accommodate both U.S. and China-based teams and associates
Good interpersonal and leadership and influencing skills (without direct authority of others)
Self-driven, self-managed, energetic, passionate, and motivated with the ability to work independently to deliver results

Responsibilities

Ensuring the technology team is building the right software solutions and components to maximize customer experience
Facilitating flow of requirements from the business to the technology team
Reducing requirements and design risk and resulting costs associated with rework and redesign
Exercise a passion for keeping your knowledge up-to-date with the latest and greatest
Help maintain the high level of integrity in the team
Take ownership and accountability for figuring out what needs to be done
Assist in identification, isolation, resolution, and communication of problems within the production and nonproduction environment and perform troubleshooting.
Release coordination
Reverse engineer code to understand business logic and develop prototypes– Excel Macros/Java/Angular
Produce artifacts – business flow diagrams
Have good understanding of solution architecture
Build OpenAPI contracts
Prod incidents analysis – Splunk queries, build dashboards/alerts