Systems Analyst

ChristianaCare•Wilmington, DE

23h•Onsite

About The Position

The Systems Analyst at ChristianaCare is responsible for providing comprehensive support for all cloud computing needs, including leading, supporting, and monitoring infrastructure across public and private cloud environments. The role requires a strong understanding of IaaS, PaaS, and SaaS technologies, platforms, and applications, with the ability to customize these to enhance business security and efficiency. The Systems Analyst will collaborate with key stakeholders to resolve operational problems by analyzing workflows, gathering requirements, defining alternatives, and implementing solutions. This position involves weekly on-site work and participation in a 24/7 on-call rotation, requiring candidates to be within a commutable distance.

Requirements

BA/BS in Computer Science or related field is preferable. Equivalent combination of experience, education and training will be considered.
Minimum of 2 to 4 years of experience in Information Technology.
One (1) to two (2) years' experience in a Cloud Dev Ops, system role or related position.
One (1) to three (2) years' experience in developing software using languages such as Python, C++.
Bachelor’s degree in computer science or engineering; Equivalent combination of experience, education and training will be considered.
Experience with cloud-based services, preferably Azure.
Strong awareness of networking and internet protocols, including TCP/IP, DNS, SMTP, HTTP and distributed networks.
Requires attention to detail, pride in delivering excellent service, and high levels of energy and endurance.
Excellent communication and interpersonal skills, and the ability to stay focused on completing tasks and meeting goals within a busy workspace.
Skilled at working in tandem with a team of engineers, or alone as the need arises.
Up-to-date knowledge of computers, networks, and other information technology tools.
Ability to interact with all levels of healthcare personnel including IT management staff, Healthcare system staff, clinicians Healthcare leadership, etc. via written and/or verbal means.
Ability to manage multiple priorities, assess and adjust quickly to changing priorities.

Nice To Haves

Experience with AIX, RedHat/Unix systems, monitoring tools like spectrum, Nagios is a plus.
Azure Certification is a plus.
Healthcare IT experience is preferred but not required.
Knowledge/Experience with VMware host upgrades, virtual machine builds, VCF, VROP, deployment, and migration a plus.
Knowledge of backups, system manager software distribution, cost optimization and other cloud operational work.
Experienced in developing, documenting, and executing test scripts preferred.

Responsibilities

Installs and maintains cloud-based applications, systems, and associated on-prem infrastructures.
Script and automate routine tasks on Azure/AWS components.
Develop documentation, user manuals, and policy and procedure information for AWS/Azure/on-prem architecture.
Working in tandem with our engineering team to identify and implement the most efficient cloud-based solutions.
Leading cloud and on-prem environments in accordance with company security guidelines.
Deploying and debugging cloud and on-prem initiatives as needed in accordance with standard methodologies throughout the development lifecycle.
Educating teams on the implementation of new cloud-based initiatives, providing associated training as the need arises.
Employing outstanding problem-solving skills, with the ability to see and tackle issues.
Using your extensive knowledge of APIs to craft RESTful services, and integrate them with existing data providers, using JSON or XML as needed.
Orchestrating and automating cloud-based platforms throughout the company.
Stay ahead of with industry trends, making recommendations as needed to help the company excel.
Lead and develop standard practices for cloud and systems Infrastructure team.
Will participate in 24/7 on-call rotation as part of a team supporting various applications.
Define and coordinate the execution of testing procedures and develop test cases/scripts for various applications upgrades or implementations.
Ensure system changes follow change management procedures and protocols.
Provide documentation of all processes and training as needed.

Benefits

Full Medical, Dental, Vision, Life Insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions.
Generous paid time off with annual roll-over and opportunities to cash out.
12 week paid parental leave.
Tuition assistance.
Annual membership to care.com.
Access to backup care services for dependents through Care@Work.
Retirement planning services.
Financial coaching.
Fitness and wellness reimbursement.
Great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
Competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.