advanced systems analyst- Workforce Management (Nashville, TN)

Starbucks Coffee Company•Nashville, TN

1d•$97,100 - $161,900•Onsite

About The Position

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a Systems Analyst, you’ll deliver and sustain technology and process solutions that enable strategic initiatives and operational improvements. You’ll partner across IT and the business to define requirements, design user-centric solutions, configure and test systems, and support critical production environments—driving alignment and continuous improvement along the way.

Requirements

Bachelor’s degree in Applied Computer Science, Computer Applications, Engineering, Information Technology, or a related field, plus 7+ years of post-bachelor’s and progressive experience in a related systems analyst role
Overall 7+ years of experience working on all facets of system development lifecycle supporting and interfacing with systems
Minimum of 2 years of experience in a Workforce Management solution (i.e UKG, Ceridian, Kronos, Blue Yonder WFM, etc.) - UKG Preferred
Minimum of 2 years of experience in central operations and/or Human Capital/Workforce management
Must have hands-on system configuration experience in support of solution delivery initiatives within a WFM application
Required knowledge of SQL and one or more of these DB’s - Oracle, MySQL, Teradata etc.
Adept at queries, report writing and presenting findings
Must have experience utilizing user-centric design concepts in conjunction with agile development and testing processes to support development of highly engaging technology solutions
Excellent verbal and written communication and persuasion skills

Nice To Haves

Experience in data analysis using open-source solutions such as: Spark, data bricks, Elastic Search is a plus
Experience in building Insights from data - associations among data, business rules/logics, data flows, data usages is a plus

Responsibilities

Lead solution design and delivery – define scope and solution options, direct requirements and user stories, partner with project teams on estimates/timelines, and apply Agile/Scrum and Lean techniques to improve processes and outcomes.
Configure and validate solutions – perform (or direct) application configuration (attributes, workflows, UI changes), support data conversion (extract, load, validation), and build/execute test plans while validating results (including complex queries and operational reporting as needed).
Own production support and stability – provide (or direct) 24x7 support for critical systems, lead root-cause analysis and trend insights, coordinate cross-team/vendor resolution, and maintain documentation and training for users and support partners.

Benefits

medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire
sick time (accrued at 1 hour for every 25 hours worked)
eight paid holidays
two personal days per year.
401(k) retirement plan with employer match
discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
student loan management resources
access to other educational opportunities.
backup care
DACA reimbursement.