Systems Analyst - Financial Services

Orchard • Dallas, TX

3d • Hybrid

About The Position

Orchard LLC has an immediate requirement for multiple talented Systems Analysts, with technical acumen, combined with Financial Services domain expertise, to support a major management consulting initiative located in Dallas, TX. This role is ideal for a strategic, digitally savvy problem-solving person who thrives in fast-paced environments and enjoys working at the intersection of business needs, technology modernization, and customer experience. As a Senior Systems Analyst, you will support multiple pods focused on platform health, scalability, and modernization. Your work will directly contribute to product launches, advisor-led tools, and integration initiatives that strengthen our insurance technology ecosystem. This is a hands-on, high-impact role where you will collaborate with architects, engineers, product owners, and business partners to deliver solutions that drive measurable outcomes.

Requirements

• A Bachelor’s degree in computer science, or a related field.
• More than 6 years of professional experience as a Systems Analyst supporting software applications or platforms.
• Strong background in requirements analysis, system design, and documentation for complex systems.
• Hands-on experience with SQL, APIs, REST/SOAP services, and data integration.
• Proven experience working in Agile environments.
• Proficiency with Scrum tools (Jira preferred).
• Strong analytical, problem-solving, and critical thinking skills.
• Ability to produce clear, concise, and accurate technical documentation.
• Experience supporting production systems, including incident analysis and monitoring.
• Prior experience conducting systems analysis within insurance, financial services, or related industry.

Nice To Haves

• Familiarity with enterprise architecture concepts.
• Experience with platform modernization or cloud native transformation initiatives.
• Knowledge of BDD frameworks (Gherkin/Cucumber).
• Ability to interpret code (any language) to understand business logic.

Responsibilities

• Analyze, design, and document end-to-end system interactions across multiple applications and services.
• Develop detailed solution requirements, user stories, functional specifications, and data mapping for moderate to complex systems.
• Evaluate existing systems and recommend improvements to enhance performance, scalability, and maintainability.
• Support modernization initiatives, including migration to new platforms, services, and integration patterns.
• Work with REST, SOAP, JSON, and API based integrations to support new and existing capabilities.
• Use SQL to analyze data, validate logic, and support troubleshooting.
• Interpret code and technical architecture to understand system behavior and business logic.
• Produce business flow diagrams, sequence diagrams, and system interaction documentation.
• Partner with product owners, architects, business analysts, and engineering teams to define and refine requirements.
• Participate in Agile ceremonies and contribute to sprint planning, backlog refinement, and release readiness.
• Coordinate release activities and ensure smooth deployment of new features and enhancements.
• Communicate complex technical concepts clearly to both technical and non-technical audiences.
• Investigate production incidents, perform root cause analysis, and recommend long-term fixes.
• Write Splunk queries and build dashboards/alerts to monitor system health.
• Support continuous improvement of monitoring, alerting, and operational processes.
• Apply Behavior Driven Development (BDD) practices using Gherkin/Cucumber where applicable.

Benefits

• Compensation ranges are determined by several factors, including skill set, experience, licensure and certifications, and location. The anticipated range for a base salary for this role is between $100-125K. There may be some flexibility for exceptionally qualified individuals.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior