Systems Analyst (SCADA)
About The Position
The Systems Analyst (SCADA) role is responsible for the day-to-day operational support of the SCADA application and its supporting infrastructure, ensuring system availability, stability, and performance. This position involves investigating and resolving complex system incidents, monitoring system performance, and coordinating system upgrades and changes. The analyst will collaborate with various technical teams, support integrations with other enterprise systems, and contribute to disaster recovery and project initiatives. Additionally, the role includes vendor coordination, documentation maintenance, and mentoring junior analysts.
Requirements
- Advanced troubleshooting and system support experience
- Strong understanding of SCADA architecture, telemetry, alarms, RTUs, and control system communication
- Strong Linux systems background and understanding of Virtual Architecture
- Experience with system monitoring tools, log analysis, and performance diagnostics
- Familiarity with databases, scripting, or data queries used in system analysis
- Knowledge of change management, incident management, and problem management processes
- Ability to coordinate across multiple technical teams and operational stakeholders
- Strong documentation, communication, and leadership skills
Responsibilities
- Day to day operational support for the SCADA application and its supporting infrastructure. Ensure system availability, stability, and performance.
- Investigate and resolve complex system incidents related to SCADA applications, data communications, integrations, and supporting platforms.
- Monitor system performance, alarms, and logs to proactively identify issues and coordinate resolution before they impact operations.
- Coordinate and support system upgrades, patches, and configuration changes. Validate system functionality after updates to ensure operational continuity.
- Work closely with infrastructure, network, database, and cybersecurity teams to maintain secure and reliable system operations.
- Support integration and data flow between SCADA and other enterprise systems such as data historians
- Perform root cause analysis for major incidents and document findings along with corrective and preventive actions.
- Maintain and improve operational procedures, troubleshooting guides, and system documentation.
- Support disaster recovery planning, system failover testing, and business continuity activities.
- Participate in project initiatives that introduce new features, system upgrades, or infrastructure changes affecting the SCADA environment.
- Coordinate with vendors and external partners to troubleshoot product issues, manage support cases, and implement system improvements.
- Mentor junior analysts by providing technical guidance, reviewing work, and supporting skill development.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
