Systems Analyst / Programmer

Mott Community College Employment•Flint, MI

About The Position

The role of the Application Systems Analyst is to design, develop, secure, administer and support college-wide computer application systems as needed within the Information Technology Services department and the College. Primary responsibilities of the position include business application support, systems analysis and design and programming. The analyst performs application development, maintenance, administration of security, information reporting, customer analysis and other duties related to program analysis and development. The Systems Analyst needs to be able to meet with customers on their project needs and have the ability to translate and apply those needs to information technology systems. This position will work with a variety of software and maintain them to produce a reliable, accurate, and dependable information system for all functions of day-to-day operations. This position functions to support the College’s enterprise resource planning (ERP) system and various other enterprise software applications, including their administration, configuration, troubleshooting, documentation, and training, along with various integrations with external systems.

Requirements

Associate’s degree in Computer Science, Computer Information Systems, Business Information Systems or related, or four or more years of professional work experience with enterprise resource planning (ERP) systems, including interconnectivity with external systems in lieu of degree.
Demonstrated interest in professional development and learning new skills, program languages and processes.
Demonstrated history of adaptation to new technology.
Excellent written and verbal communications skills.
Strong communication and people skills and the ability to work with users at all levels, with an emphasis on customer service.
Experience working independently or without significant direction on a daily basis.
Ability to manage multiple priorities and remain highly productive.
Ability to design, configure, and maintain systems that adhere to industry standards, prioritizing SaaS-native configurations, workflow automation, and sustainable lifecycle management.
Strong foundation in systems administration.
Aptitude or interest in expanding their skills into software development (C# / .Net Framework / .Net Core, Envision (Colleague Studio), Visual Studio).
Aptitude or interest in expanding their skills into data, API & integration (SQL, SQL Server Integration Services (SSIS), REST / SOAP / WSDL APIs, Electronic File Transfer (SFTP, S3, SSH)).
Aptitude or interest in expanding their skills into scripting & automation (PowerShell, Batch, Shell, Javascript).
Aptitude or interest in expanding their skills into DevOps & Infrastructure (Version Control (Git, GitHub), Cloud Platforms (Azure/ AWS)).
Knowledge of Agile/Scrum project methodologies.
AI Literacy: Ability to leverage Generative AI (LLMs) to enhance productivity, streamline code generation, automate documentation, and improve communication.
Responsible AI Governance: Understanding of data privacy and compliance standards (e.g., FERPA, HIPAA) when utilizing AI models; ability to implement and monitor safeguards against data leakage.
Interest in exploring how AI-driven features, APIs, and agents can be integrated into enterprise workflows to improve operational efficiency.

Responsibilities

Design, develop, secure, administer and support college-wide computer application systems.
Business application support.
Systems analysis and design.
Programming.
Application development, maintenance, administration of security, information reporting, customer analysis and other duties related to program analysis and development.
Meet with customers on their project needs and translate and apply those needs to information technology systems.
Work with a variety of software and maintain them to produce a reliable, accurate, and dependable information system for all functions of day-to-day operations.
Support the College’s enterprise resource planning (ERP) system and various other enterprise software applications, including their administration, configuration, troubleshooting, documentation, and training.
Manage integrations with external systems.
Act as a group leader in order to oversee, steer, and expedite the completion of a project.