13 - Systems Analyst Manager

Kennebunk Savings•Kennebunk, ME

1d•$89,301 - $140,202

About The Position

The Systems Analyst Manager independently leads a team of Systems Analysts who partner with business stakeholders, technology teams, and project leaders to deliver technology solutions that support organizational objectives and optimize system integrations and data exchange. The role ensures business requirements are captured, analyzed, and translated into scalable solutions that improve operational efficiency, customer experience, and business outcomes. It requires technical, data, and analytical expertise, along with strong partnerships across business areas. The manager collaborates across functions to shape requirements, evaluate vendors and solutions, discuss data and reporting needs, optimize workflows, and support regulatory and compliance processes. The role also configures and supports business applications, workflows, APIs, integrations, reports, dashboards, and automated data processes; supports upgrades, testing, implementation, and user training; and promotes interoperability and continuous improvement. The position leads, mentors, and develops Systems Analysts, establishes consistent development, documentation, and communication practices, manages priorities and project delivery, and fosters a collaborative and accountable team culture. Additional duties include promoting Kennebunk Savings products and community focus, following organizational policies, completing required training and policy reviews, keeping current on company information, and potentially serving on committees or taking on additional duties.

Requirements

At least 3 years of related experience.
Experience in a professional, service-focused, fast-paced environment.
Experience working in a team-oriented, collaborative environment.
Experience facilitating cross-functional partnerships among business units, technology teams, vendors, and stakeholders.
Proven ability to develop, coach, and lead a technical team.
Highly self-motivated, proactive, and results-oriented, with professionalism, integrity, trustworthiness, and respect for confidentiality.
Proficiency in Microsoft Office products.
Ability to adapt to change.
Exceptional written, verbal, and presentation communication skills.
Strong organizational and project coordination skills, including the ability to manage multiple priorities, initiatives, and deadlines.
High degree of accuracy, attention to detail, and commitment to data integrity and quality.
Strong analytical and critical-thinking skills, including identifying root causes, evaluating alternatives, and solving complex technical and business problems.
Advanced proficiency in SQL queries, database management, data modeling, and query optimization.
Experience with modern business intelligence platforms and data visualization tools for reporting, analytics, and decision-making.
Strong understanding of data integration concepts, including ETL/ELT and use of data warehouses, transactional databases, object stores, APIs, and other enterprise data sources.
Experience with structured and semi-structured data formats, including JSON and XML.
Proficiency in scripting and automation technologies, including VBScript and other relevant scripting languages.
Experience with application administration, configuration management, and system troubleshooting.
Broad understanding of hardware and software systems, including installation, maintenance, and life cycles.
Advanced computer skills and ability to learn and support emerging technologies and enterprise systems.
Demonstrated ability to lead, mentor, and develop Systems Analysts while fostering collaboration and accountability.
High school diploma or General Education Diploma.

Nice To Haves

Bachelor’s degree in Information Systems, Information Management, Computer Science, or a related business field.
Prior knowledge of banking, financial services, and regulatory compliance requirements.
Understanding of information security, risk management, data governance, and regulatory controls within a financial services environment.

Responsibilities

Translate user and system requirements into functional technical specifications in partnership with Business Analysts; identify available data, communicate findings, and develop implementation strategies.
Consult on solution requirements, requests for proposals, vendor assessments, and application comparisons for new initiatives.
Participate in vendor assessments and vetting to identify suitable solutions.
Discuss data transformation, integration, and reporting requirements with technical and non-technical audiences.
Work with business areas to improve workflows and automation, focusing on process optimization, efficiency, and continuous improvement.
Work with IT and business areas to ensure policies and procedures support regulatory and compliance activities.
Manage business partner expectations and coordinate team resources to support business needs.
Configure, document, and provide technical support for business applications, workflows, APIs, integration specifications, and automated processes.
Create reports, dashboards, and automated data processes using PHP, SQL, Power BI, Excel, or other reporting tools.
Cross-train team members in new software and solutions.
Support application upgrades, testing, implementation, and user training.
Work with business users and Systems Analysts to resolve technical issues and conduct root cause analysis.
Ensure interoperability across systems and use continuous improvement to establish standards, identify opportunities, and address process gaps.
Lead and mentor Systems Analysts, fostering a collaborative and innovative environment.
Set development, documentation, and communication standards and expectations for the team.
Coach direct reports, develop their skills, identify growth opportunities, build bench strength, and retain and motivate high performers.
Encourage direct reports to pursue innovative approaches to problems and opportunities.
Communicate and manage project responsibilities and priorities, driving on-time delivery using agile or hybrid management approaches.
Support a positive collaborative team culture and address performance issues promptly and directly.
Promote Kennebunk Savings products and services and support its community focus and commitment to being a premier employer.
Adhere to organizational policies and procedures, emphasize teamwork, keep abreast of company news, and complete required training and policy reviews.
Serve on committees and take on additional tasks and duties as needed.