Systems Analyst III

Cayuse Holdings•Austin, TX

15h•Onsite

About The Position

The Systems Analyst III serves as a senior Master Data Management (MDM) administrator/developer and a critical liaison between technical IT teams and non-technical program staff. This role focuses on mastering complex member and provider data sources across Health and Human Services (HHS) departments and agencies. The position supports integrated analytical reporting and strategic decision-making by enabling staff to determine accurate member and provider identity crosswalks across multiple application sources. This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Requirements

12+ years of experience with Informatica PowerCenter.
10+ years of experience gathering business requirements and translating complex identity resolutions and operational requirements into clear, actionable data access paths for complex analytics.
10+ years of experience with MDM tools such as Informatica MDM.
8+ years of experience explaining technical findings and data limitations in simple, non-technical language to end-users and leadership.
8+ years of strong experience with SQL for data identification, data profiling, and data manipulation.
8+ years of experience collaborating with end-users and performance analysts or IT leaders to create and validate member and provider identification strategies for analytics development.
8+ years of experience demonstrating excellent communication, presentation, and interpersonal skills.
Must be able to pass a background check.
May require additional background checks as required by projects and/or clients at any time during employment.
Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
Exceptional verbal and written communication skills.
Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
Must be self-motivated and able to work well independently as well as on a multi-functional team.
Ability to handle sensitive and confidential information appropriately.
Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.

Nice To Haves

5+ years of experience with Business Intelligence/Data Warehouse environments.
5+ years of experience with Informatica Intelligent Cloud Services (IICS).
4+ years of experience working in a health and human services or similarly regulated environment, with strong understanding of agency data domains.
4+ years of experience with data governance and data quality principles.
3+ years of experience acting as the primary point of contact for program staff with MDM needs for analytics projects.
2+ years of experience championing MDM across an organization.
1+ year of experience with AI prompt development.

Responsibilities

Work with program areas, project sponsors, and system SMEs to understand member and provider data domains and common data identity issues.
Explain technical findings and data limitations in simple, non-technical language to end-users and leadership.
Extract, integrate, and analyze member and provider identity data from multiple complex internal and external sources to support HHS analytics needs.
Collaborate with end-users, performance analysts, and IT leaders to create visualizations showing member and provider profiles for evolving analytics needs.
Provide subject matter expertise on validating output from AI, particularly with respect to identifying and mitigating hallucinations.
Ensure all data identities adhere to agency data standards, data governance policies, and compliance regulations.
Champion data identity across the organization by developing and conducting training sessions for non-technical staff.
Create clear, comprehensive documentation and tutorials on using master data for data integrations.
Promote a data-driven culture by enabling and empowering employees to effectively utilize master data tools and AI.
Work closely with data engineering, IT, and program teams to troubleshoot data identity issues and address inconsistencies and mitigation strategies.
Provide expert guidance to program staff on interpreting data identity trends and answering complex identity questions.
Stay current on new AI and data identity tools and techniques to continuously improve data integrations, data quality, and reporting.
Develop and refine effective AI prompts and query strategies to retrieve and synthesize data accurately from complex data domains.
Guide non-technical users in crafting precise prompts to get the data they need, ensuring fidelity and accuracy.
Develop a library of standardized prompts and query templates for common data identity needs.
Other duties as assigned.